Retail & E-Commerce Coordinator

About the Company

The organization is focused on customer-first retail and digital commerce, creating smooth shopping experiences across both physical and online channels. Its teams work in sync to improve store operations, strengthen e-commerce outcomes, and support business growth through effective coordination and customer engagement. The workplace values new ideas, service quality, collaboration, and strong operational execution.

Role Overview

This position is responsible for assisting with day-to-day retail activity, managing online store workflows, and supporting broader e-commerce projects. The coordinator will help keep product information current, assist with sales and inventory processes, and work with different teams to make sure retail and digital operations run efficiently.

Key Responsibilities

• Help manage routine activities across retail outlets and e-commerce channels
• Maintain product records, update pricing, and coordinate promotional rollouts
• Oversee online catalog presentation, including product copy, images, and category structure
• Track inventory movement, stock levels, and order processing status
• Work closely with suppliers, logistics partners, warehouse teams, and internal departments
• Assist with online sales initiatives, campaigns, and marketplace execution
• Review sales results, customer responses, and key e-commerce performance indicators
• Support marketplace work on platforms like Shopify, Lazada, Shopee, Amazon, or similar systems
• Draft operational summaries, sales reports, and progress updates
• Look for ways to improve the customer journey and streamline retail processes

Requirements

• A diploma or bachelor’s qualification in Business, Marketing, E-Commerce, Retail Management, Operations, or a closely related discipline
• 1 to 4+ years of experience in retail operations, e-commerce coordination, marketplace handling, or a similar role
• Working knowledge of online retail workflows and digital commerce operations
• Strong planning, coordination, and organization abilities
• Careful attention to detail when handling product and sales data
• Experience collaborating with marketing, logistics, and customer service teams
• Comfort using Microsoft Office tools, with strong Excel skills in particular
• A proactive approach and solid problem-solving ability
• Capability to juggle multiple priorities in a busy environment
• Preferred exposure to platforms such as Shopify, Shopee, Lazada, Amazon, TikTok Shop, or other marketplaces
• Familiarity with catalog management, inventory systems, and order management tools is an advantage
• Understanding of digital marketing, online promotions, and customer journey improvement is a plus
• Background in retail, consumer goods, fashion, beauty, lifestyle, or FMCG is beneficial
• Basic experience with analytics tools such as Google Analytics or marketplace dashboards is preferred

Additional Information

This role is based in Singapore and is described as hybrid in the job details. The level is junior to mid-level. The posting also mentions a competitive salary and benefits package, along with opportunities for professional growth, career development, exposure to e-commerce strategy and retail innovation, and a collaborative, fast-moving work culture.

Employment Details

The job is listed as full-time. Location is Singapore.