Site Operations

Role Overview

Cotton Holdings, Inc. is a diversified parent company with businesses spanning property restoration and recovery, construction, roofing, logistics support, temporary workforce housing, and culinary services for public and private clients across the world. By combining these capabilities with experienced people, modern technology, and a large owned asset base, the company delivers end-to-end support for disaster response and major development projects, including demanding operating environments.

The organization is looking for a dependable, experienced, and detail-focused Front Office/Facility Maintenance professional to support a busy site in Sumter, SC. This position blends administrative, housekeeping, and facility management work, and is well-suited to someone who works independently, stays organized, and can balance multiple priorities in a fast-moving, service-oriented setting.

Key Duties

• Handle front desk and guest-facing tasks while managing multiple priorities in a high-volume environment.
• Welcome residents promptly and courteously, communicating clearly and providing helpful information such as meal times and nearby attractions.
• Use computer systems confidently to complete registration and enter accurate information into the property management system.
• Process check-ins and check-outs through reservation software.
• Issue room keys and keep key inventory organized.
• Support resident communication by managing messages and mail, and run errands as needed for camp operations.
• Help maintain a clean, safe, and comfortable environment for all residents.
• Keep the office in good condition and professionally presentable.
• Record, route, and coordinate facility repair requests while maintaining professionalism with staff and residents.
• Carry out general labor, repair, and maintenance tasks as assigned.
• Document maintenance and repair activity according to recordkeeping standards.
• Assist with light electrical, plumbing, carpentry, and general facility upkeep work.
• Perform housekeeping duties and preserve the professional appearance of the property, equipment, and shared areas.
• Complete groundskeeping tasks such as lawn care, landscaping, painting, pressure washing, weed control, and trash collection.
• Report deficiencies and disturbances to the Camp Manager and help support resolution efforts.
• Perform scheduled property walks and respond quickly to calls.
• Take on additional duties as needed.

Requirements

• High school diploma or equivalent.
• Valid driver’s license.
• Strong organization, troubleshooting, and multitasking abilities.
• Excellent interpersonal communication and customer service skills.
• Ability to work effectively with internal and external customers, including situations that require patience, tact, and diplomacy.
• Ability to gather accurate information and help resolve conflicts.
• Comfort working on your feet and moving throughout offices and buildings for extended periods.
• Ability to build effective working relationships with colleagues and customers.
• Communication style that can be adjusted for supervisors, coworkers, and the public.
• Proficiency with Microsoft Office applications.
• Ability to lift or move up to 50 pounds occasionally.
• Willingness to work outdoors.
• Flexibility to work outside normal scheduled hours or rotation patterns when operations require it.
• Willingness to travel on short notice for extended periods.
• Ability to work both independently and as part of a team.

Additional Information

This position is part of the Logistics department and is based in Sumter, SC. Compensation is $20.00 per hour.

The job outline reflects the general nature and level of work expected and is not intended to include every possible task or responsibility. Additional duties may be assigned as needed.

The employer is committed to equal opportunity and welcomes veterans and individuals with disabilities. Candidates who need a reasonable accommodation during the job search or application process may contact HR at (877) 511-2962.

Department: Logistics

#Logistics