Supervisor-Human Resources

Role overview

This full-time Human Resources Supervisor position is based in Doha, Qatar, and supports employee-relations operations, HR administration, and day-to-day coordination across the team. The role sits within a luxury hospitality environment and focuses on maintaining policy compliance, supporting leadership, and helping deliver a high standard of associate experience.

Key duties

• Monitor employee-relations matters, support their resolution, and follow up on corrective actions.
• Work with management and leadership to handle and resolve HR-related issues.
• Make sure hiring and recruitment activities align with local, state, federal, and company policies and standards.
• Keep HR leadership informed about employee-relations concerns.
• Respond to employee and manager questions, requests, and concerns about company HR programs, policies, and guidelines.
• Share information with employees about employer-employee relations, employee activities, and staff policies and programs.
• Review and maintain employee records and files accurately, including interview documents and I-9 forms.
• Help coordinate, administer, and organize the annual employee survey process.
• Answer phone calls and take messages.
• Support management with hiring, training, scheduling, performance review, coaching, discipline, motivation, and employee development.
• Follow all company safety and security procedures and report accidents, injuries, and unsafe work conditions.
• Protect confidential and proprietary information.
• Welcome and acknowledge guests in line with company standards.
• Communicate clearly and professionally and answer telephones using the correct protocol.
• Build positive working relationships, support team goals, and respond appropriately to coworkers’ concerns.
• Enter and retrieve job-related information using computers and/or point-of-sale systems.
• Handle physical tasks that may require moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 50 pounds without assistance.
• Perform other reasonable job duties as requested by supervisors.

Desired qualifications

Applicants should have a high school diploma or an equivalent GED qualification. At least 1 year of related work experience is needed, along with at least 1 year of supervisory experience. No license or certification is required.

Additional information

Job number: 26074263. Job category: Human Resources. Location: Ras Abu Abboud Street, Doha, Qatar, 26662. Work schedule: Full time. Remote status: Not remote. Position type: Non-management.

About the employer

The employer is committed to creating an inclusive workplace where colleagues from different backgrounds are welcomed and valued. The organization emphasizes equal opportunity and active respect for diversity. As part of a globally recognized luxury hospitality brand, the role contributes to delivering exceptional guest care, maintaining premium service standards, and living by the brand’s service values, employee promise, and credo.

Working environment

The role requires professional communication, team collaboration, confidentiality, adherence to safety and security practices, and a service-oriented mindset. It may also involve direct guest interaction and physical handling of items up to 50 pounds.