Teller

About the Role

IDFC FIRST Bank is hiring a Teller for its Retail Banking team at the Ratlam branch in Madhya Pradesh. This is a full-time branch-based role centered on customer service, routine banking transactions, and supporting smooth daily operations. The position also involves representing the bank at the counter and helping customers learn about relevant products and services.

Primary Responsibilities

• Welcome visitors at the branch and provide polite, professional assistance.
• Handle deposits, withdrawals, payments, and similar transactions with speed and accuracy.
• Track, reconcile, and manage cash drawer activity while keeping transaction records precise.
• Introduce and offer suitable bank products and services to customers.
• Respond to customer questions and resolve concerns in a timely manner.
• Follow all internal policies, operating procedures, and security requirements.

Secondary Responsibilities

• Work with other branch staff to support branch targets and service expectations.
• Keep a strong focus on accuracy and detail across all assigned work.
• Step in to assist with branch operations during busy periods.

Education

The preferred qualification is a graduate degree in any discipline.

Experience

Candidates with 0 to 4 years of experience in customer-facing roles or cash handling are suitable. Experience in banking or financial services will be an added advantage.

Skills and Attributes

• Clear verbal communication and good people skills
• Customer-first mindset
• Ability to perform well in a busy, changing environment
• Comfort using basic computer applications
• Strong accuracy and attention to detail
• Open to background and credit verification