Training Developer

Role overview

As a Training Developer, you will create and deliver learning solutions that strengthen employee capability and improve business results. You will work closely with business leaders to uncover skill gaps, build focused training initiatives, and use performance data and learner feedback to assess impact.

This position plays an important part in advancing a culture of continuous learning and supporting strategic priorities across the organization.

Key responsibilities

• Work with business leaders and subject matter experts to turn business challenges into practical learning solutions.
• Carry out training needs analyses and job/task reviews to identify capability gaps and improvement opportunities.
• Set clear, measurable learning goals that align with both business objectives and learner needs.
• Choose suitable instructional approaches and delivery formats, including virtual, classroom-based, and self-paced options.
• Develop training programs and performance support resources based on adult learning principles.
• Produce engaging learning content for both live and self-directed delivery.
• Build and update reusable templates and learning assets that improve consistency and scalability.
• Facilitate engaging, learner-focused training sessions, including train-the-trainer programs, across virtual and in-person settings while adapting to audience needs and meeting deadlines.
• Measure training effectiveness through assessments, learner input, and performance data, then recommend enhancements.
• Review results and communicate insights to business partners using standard reporting tools.
• Attend team and operational meetings to stay aligned with business priorities and upcoming initiatives.

Required qualifications

• A bachelor’s degree in a related discipline, or an equivalent mix of education and professional experience.
• At least 3 years of experience in training, instructional design, or learning and development.
• Proven ability to design, build, and deliver training programs.
• Solid understanding of adult learning theory and instructional design methods.
• Experience assessing needs and converting business requirements into effective learning solutions.
• Ability to juggle multiple projects and competing deadlines in a fast-moving, high-volume environment.
• Strong analytical ability to interpret data and use insights to improve learning outcomes.
• Effective facilitation, presentation, and communication skills.
• Ability to collaborate well and build relationships across all levels of the organization.
• Ability to quickly learn and apply new tools and technologies.
• Proficiency with Microsoft Office tools, including Word, Excel, and PowerPoint.

Preferred qualifications

• 4 or more years of experience in training and development, preferably in a corporate or financial services setting.
• Experience using eLearning authoring tools such as Mindsmith, Articulate, or Captivate, and learning management systems such as SeerTech or similar platforms.
• Instructional Design certification such as ATD, CPTD, or an equivalent credential.
• A master’s degree in instructional design, adult education, educational technology, or a related field.

Why join us

Our mission is to provide help and inspire confidence in clients and communities everywhere. For more than 70 years, we have led the tax industry and continue to evolve by combining human expertise with digital innovation.

Associates are part of a connected, high-performing culture built on strong relationships, ongoing learning, and meaningful impact. The organization supports well-being through competitive pay, comprehensive benefits, and resources that help both inside and outside of work.

Compensation and benefits

The salary range for this role is $62,800 to $94,200 per year. Local minimum wage laws apply. Final pay is influenced by experience, education, skill, performance, and the work location. Eligible associates may also qualify for incentive compensation or short-term incentive plans, depending on plan terms.

Additional benefits for qualifying associates include medical and prescription drug coverage for employees and eligible dependents, participation in a 401(k) retirement savings plan, access to an employee assistance program, virtual fitness center programs, an associate discount program, automatic enrollment in business travel accident insurance, and an associate tax preparation benefit.

Additional information

This role is posted with pay range details to meet local disclosure requirements. The final compensation decision will be based on job-related factors, and any bonus or incentive opportunities will depend on the terms of the applicable plan.

Location: Missouri, United States.