UX Designer

Role overview

We are seeking an Interaction / UX Designer to shape digital products that improve the experience of their users. The role sits within an agile team working on products used by the Financial Industry to support Financial Supervision activities in Singapore.

What you'll do

• Plan and run user research to better understand user goals, behavior, and needs.
• Create user models grounded in research insights, along with models for other relevant domain influences.
• Build context scenarios and craft narratives that illustrate the ideal experience the team is aiming for.
• Define the product or system capabilities and requirements needed to help users achieve their goals, including what successful interactions should look like.
• Shape the system structure, behavior, information architecture, and workflow design.
• Validate and improve the product through evaluative research so it can effectively support user goals and task completion.
• Cultivate empathy for the people using the product.

What we're looking for

• A collaborative team player who works well with others.
• A thinker who can balance creative ideas with strategic judgment.
• Strong communication skills, including the ability to present ideas clearly and listen actively.
• An open, exploratory, and adaptable mindset.
• The ability to recommend design choices that are desirable for users, practical for the business, and technically achievable.
• Solid awareness of the technology and platforms involved, including basics such as how a web browser renders content; coding knowledge is a plus.
• A portfolio showing digital products that have been launched and are currently in use.
• Prior experience building eServices for the public sector is preferred.
• Comfort using design and prototyping tools such as Sketch and Adobe Creative Suite tools like Photoshop, Illustrator, and XD.
• A qualification in Design (such as Interaction, Graphic, or Visual Communications), HCI, or a related discipline, or equivalent hands-on experience.

Additional information

This position is based onsite in Singapore and is offered on a contract basis.