EL/PL Claims Handler

Role overview

Keoghs is looking for a Claims Handler (CH3) to join its Leeds-based legal team. The role focuses on handling a portfolio of Public Liability and Employers’ Liability claims and taking each case from the initial stage through to pre-litigation settlement.

What you will be doing

• Independently manage a portfolio of PL/EL claims through to completion, including matters with reserves up to £30,000.
• Keep case management records accurate and up to date.
• Work in line with agreed client service level agreements.
• Take part in client review meetings and support client project work where required.
• Complete any other duties assigned by the team leader.
• Help maintain strong service quality and productivity standards.
• Provide reporting to the Team Leader or Claims Unit Service Manager and support wider team requirements.
• Allocate incoming new claims when needed.
• Carry out supervisory responsibilities appropriate to the level of the role and in accordance with management direction.

Experience and qualifications

• At least 2 years of claims handling experience is required.
• You should have dealt with claim values or quantum up to £25,000.
• Practical experience in assessing, negotiating and settling Public Liability and Employers’ Liability claims is needed.
• A flexible approach to work is important.
• Supervisory experience would be an advantage.

Benefits

• Participation in the Davies Incentive Plan.
• 25 days of annual leave, increasing with length of service, with the option to buy or sell 3 days.
• Simply Health Care Cash Plan.
• WeCare support, including 24/7 online GP access, mental health support, virtual wellbeing help, and guidance on health, financial and legal wellbeing topics.
• Death in service cover after 1 year of service.
• Pension contributions of 5% employee and 3% employer.
• Employee Resource Groups.
• Employee Volunteering Programme.
• Cycle to Work Scheme available after probation.
• Tech Scheme available after probation.
• Season Ticket Loan available after probation.
• Gym Flex available after probation.
• Access to online discount websites.
• Discounted membership for Gourmet Society.
• Discounted tickets for Merlin attractions across the UK.
• Discounts at local retail outlets.

Additional information

This is a legal department role based in Leeds. The successful candidate will handle PL/EL claims up to a reserve level of £30,000 and will work through matters from inception to pre-litigation settlement.