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Role overview

Barentz Asia Pacific Pte Ltd is hiring an IT Support Specialist for its Modern Workplace team in Singapore. In this position, you will deliver day-to-day support for users across the region, help resolve technical issues through the IT service management platform and SaaS tools, and work with global colleagues to improve and standardize workplace systems and business processes.

About Barentz

Barentz is a worldwide specialty ingredients solutions company that sources branded ingredients from leading manufacturers and adds technical value through services such as pre-mixing, blending, formulation support, and ingredient testing. Its customized formulation centers and application laboratories operate across EMEA, the Americas, and Asia-Pacific. Founded in 1953, the company operates in more than 70 countries, has a strong footprint in Europe and North America, and is expanding rapidly in Latin America and Asia-Pacific. Barentz reports turnover of €2.4 billion, employs over 2,700 people globally, and supports more than 27,000 customers.

What you will do

Handle end-user support for the region using the company’s ITSM platform and software tools.
Turn straightforward user issues into durable technical solutions and work through problems in a structured way.
Partner with a global team to roll out solutions and align infrastructure and business operations.
Administer and troubleshoot Entra ID, including users, groups, devices, hybrid identities, service principals, privileged access, and conditional access.
Support Intune tasks such as zero-touch deployment, app rollout, configuration profiles, and device management.
Manage SharePoint sites, permissions, and migration activities.
Configure Exchange mailboxes, resources, and groups, and understand mail flow.
Administer Teams and related permissions.
Work with Azure and have exposure to Universal Print.
Support Windows Server environments and collaborate with system engineers on infrastructure topics.
Apply basic networking knowledge and coordinate with network engineers on local matters.
Deploy and manage workplace devices for employees.
Diagnose and support Windows 10 and Windows 11 systems.
Apply ITSM and ITIL 4 practices for incident and request handling, process improvement, asset management, and knowledge management.
Ensure company standards and policies are followed and standardization goals are met.
Maintain accurate user records in core business systems.
Support other workplace technologies such as video conferencing equipment.
Work with the security team to remediate vulnerabilities in your immediate environment.
Travel occasionally within the APAC region.

About you

You should be a seasoned IT generalist with at least five years of professional experience in a corporate environment. The role suits someone who can contribute from day one to end-user computing, provide limited system administration support with guidance from the wider team, and take part in networking-related activities. You will serve as a key IT contact for a medium-sized office and operate across both first-line and second-line support.

Barentz offers room to grow into deeper specializations such as enterprise networking, Microsoft 365, or Azure, while contributing to broader business transformation initiatives.

Requirements

At least five years of relevant professional IT experience in a corporate setting.
Professional IT certifications.
Modern Microsoft certifications.
ITIL 4 Foundation certification is preferred.
Strong command of English.
Ability to work independently and take initiative.
Comfort working as part of a global support team.
Clear and effective communication skills.
Strong attention to detail.

Why Barentz

Barentz describes itself as a global organization with an inclusive culture built around a “One Team, One Goal” mindset. The company emphasizes mutual support, personal growth, and collective success.

Core values

One Team
Knowledge Driven
Strong Partners
Entrepreneurial
Change
Integrity

IT Support Specialist

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