Property Associate (Appointment Setter)

About the Company

St Trinity Property Group is an established participant in the Australian property sector, with more than a decade of experience in developing, marketing, building and selling off-the-plan apartments nationwide. The business operates across multiple property activities and focuses on delivering strong outcomes for clients and investors.

Role Overview

As an Appointment Setter in the call centre, you will join a team of driven and energetic associates who support business growth by reaching out to potential clients, following up on enquiries and arranging appointments for sales consultants.

Key Responsibilities

• Make outbound calls to marketing-qualified leads from the company CRM database.
• Learn about each customer’s interests, goals and reasons for considering a property purchase.
• Build familiarity with the organisation’s projects, products, procedures, policies and services.
• Respond to basic queries and concerns about the offerings.
• Offer property-related guidance and market insight to help customers better understand the Australian property landscape.
• Arrange consultations between prospective buyers and sales consultants.
• Maintain accurate call records and notes in the CRM system.

Requirements

• Strong interest in the Australian property market.
• Prior experience in appointment setting or a similar customer-facing role.
• Excellent verbal, written and interpersonal communication abilities.
• Strong active listening skills with close attention to detail.
• Professional phone manner and etiquette.
• Polite, dependable and customer-focused attitude.
• Confident, persuasive and goal-oriented approach.

What This Role Offers

• Clear opportunities for career growth.
• Attractive uncapped commission structure.
• Supportive and collaborative team culture.
• Training, coaching and mentoring to help you succeed.
• Long-term exposure to the property industry.
• Support and guidance for those interested in purchasing a property.
• Office perks including a fully stocked drinks fridge, pool table and lunchtime table tennis tournament.

Additional Information

This is a fast-moving and rewarding opportunity for a motivated individual who is passionate about real estate and lead generation. The role offers the chance to contribute meaningfully to the company’s success while building valuable industry knowledge.