Relationship Associate - Agri

About the Company

ANZ is focused on helping people and communities thrive by improving the financial wellbeing and long-term sustainability of its customers.

About the Role

This position sits within the Agri team and supports Relationship Managers in delivering smooth banking experiences. The role combines customer support, financial analysis, and practical insights for selected customer groups across the Commercial and Small Business segments.

Over time, this position can help build credit and relationship management capability. Within 12 months, depending on senior management discretion, the successful person may receive a small credit approval delegation and manage three or more accounts. The role is intended for someone with strong potential to grow into a full Relationship Manager position.

The role is based in Southland, either Gore or Invercargill, and is a permanent full-time position with standard hours from Monday to Friday, 37.5 hours per week.

Key Responsibilities

• Understand customer needs and business requirements so they feel heard, supported, and valued.
• Review customer portfolios to gain insight into their scale, goals, challenges, and value drivers.
• Help strengthen the bank’s market presence by showing solid knowledge of customer industries and relevant market movements.
• Where required, look after a small client portfolio with senior management approval.
• Work closely with Relationship Managers, Senior Managers, and product partners to create suitable solutions and resolve customer issues.
• Improve customer satisfaction through thoughtful engagement and practical, value-adding insights.
• Use customer feedback to help enhance the overall service experience and support retention.
• Take ownership of ongoing self-development while maintaining a positive, professional approach.

What You’ll Bring

• Experience building and sustaining strong relationships in a customer-facing role.
• Working knowledge of security structuring arrangements.
• Good analytical ability with the confidence to interpret financial trends and their impact.
• Background in banking or wider financial services.
• Prior exposure to financial or lending environments.

Why Join ANZ

ANZ offers a supportive team environment built around a shared purpose. You will have access to opportunities to develop your career, along with resources and a community that helps you take the next step.

The organisation supports flexible working arrangements to help people balance work and life. Benefits include access to wellbeing services and discounts on selected ANZ products and services.

ANZ values diverse backgrounds, perspectives, and life experiences, and has a long-term Te Ao Māori strategy called Tākiri-Ā-Rangi. The organisation also works to increase representation of Māori and Pasifika people and offers affinity networks that support a more inclusive workplace.

Accessibility and Equal Opportunity

Applications are welcome from everyone. If you need adjustments during the recruitment process or in the role itself, ANZ encourages you to get in touch so support can be arranged.

Additional Information

Reference number: 118661.

Application closing date: 09/07/2026 at 11:59 pm (NZ).