Sales Operations Associate

About Snap

Snap is a technology company focused on the camera as a powerful tool for helping people communicate, learn, and enjoy shared experiences. Its products include Snapchat, a visual messaging app that supports connections with friends, family, and the wider world, along with Specs Inc., Bitmoji, Saturn, and other digital offerings.

Role Overview

Snap is hiring a Sales Operations Associate to join the Intelligence & Data Architecture team within Sales Operations. In this role, you will help create and maintain datasets and dashboards that inform sales strategy and improve commercial performance. You will work closely with sellers, sales leaders, and teams across Sales Operations, Product Marketing, Finance, and Data Science to ensure the revenue organization has reliable data, clear insights, and timely support for deeper analysis.

Key Responsibilities

• Design, build, and update dashboards that give sellers, managers, and leadership practical visibility into performance and trends.
• Assist with the creation and upkeep of data pipelines that populate the sales data warehouse and strengthen data quality and accessibility.
• Work with Sales Strategy, CRM, and other partners to deliver analysis and reporting that supports strategic projects.
• Drive adoption of self-service datasets and dashboards through documentation, training sessions, onboarding support, and ongoing help for users.
• Track and resolve questions from data warehouse and BI users, including troubleshooting, permission handling, access requests, data issues, and user-experience improvements.
• Look for ways to use AI agents, automation, and workflow tools to speed up reporting, improve self-serve analytics, and help teams get insights more efficiently.

Skills and Experience

• Hands-on knowledge of SQL and data warehousing concepts, with experience querying and working with platforms such as BigQuery, Snowflake, or similar tools.
• Background creating scalable dashboards, reports, and shared datasets in Tableau, Looker, or comparable BI platforms, ideally for 100+ stakeholders.
• Ability to turn raw data into understandable reporting and actionable recommendations for both operations teams and senior leaders.
• Strong analytical thinking with the ability to unpack ambiguous questions and define practical, data-driven approaches.
• Excellent execution in a fast-moving environment, with the ability to juggle priorities, maintain accuracy, and flag risks or blockers early.

Qualifications

A minimum of 2 years of experience in Business Intelligence, Analytics, Data Engineering, Data Science, Sales Operations, or a related area is required, or equivalent experience. A BA/BS in a quantitative discipline such as Mathematics, Economics, Finance, or Business is preferred, or equivalent professional experience.

Preferred Experience

It is a plus if you have built reporting for sales teams ranging from frontline sellers and managers to senior leadership. Familiarity with CRM systems such as Salesforce, especially Salesforce Sales Cloud, is also valued, as is experience with data pipelines or orchestration tools like Apache Airflow or similar platforms.

Work Arrangement

This is an in-office role based in New York, NY. Snap follows a “default together” approach and expects team members to work from the office 4 or more days each week.

Equal Opportunity and Accommodation

Snap is committed to equal employment opportunity and considers applicants regardless of race, color, religion, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender identity or expression, pregnancy, age, sexual orientation, military or veteran status, or other protected characteristics under applicable laws. The company also considers qualified applicants with criminal histories in line with applicable fair chance hiring laws. Candidates who need an accommodation due to a disability or special need are encouraged to share that information.

Benefits

Benefits include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation designed to let employees share in the company’s long-term success through equity and other rewards.

Compensation

For United States roles, pay is determined by location-based pay zones and by factors such as skills, experience, qualifications, work location, and market conditions. For Zone A, which includes California, Washington, and New York City, the base salary range is $107,000 to $161,000 per year. For Zone B, the range is $102,000 to $153,000 per year. For Zone C, the range is $91,000 to $137,000 per year. This role is also eligible for RSU equity.