ജോലി വിവരണം

About the Organization

KIPP Public Schools is a nationwide group of tuition-free public charter schools serving about 16,500 educators and nearly 210,000 students and alumni across 279 schools. Its mission is to work alongside families and communities to build joyful, academically strong schools that prepare students to pursue college, career, and other goals so they can lead meaningful lives and contribute to a fairer world. The vision is that every child grows up with the freedom to shape the future they want for themselves and their communities.

The KIPP Foundation is the nonprofit support organization behind KIPP public charter schools. It helps develop strong school leaders, provides tools that improve teaching and learning, encourages innovation, and shares ideas and practices across KIPP and other public education organizations.

Values

This role is grounded in KIPP’s core values: delivering excellent outcomes for students, working as one team for collective impact, and taking courageous action to solve hard problems and improve continuously.

Role Summary

The Senior Director, KF Operations, Processes is responsible for strengthening operational excellence across the Foundation and the broader KIPP network. This leader will define, own, and continuously improve the main processes and systems that help the organization function effectively in support of regions, schools, and students. The position sets the long-term direction and multi-year plan for how internal processes are structured, governed, connected, and enhanced, and reports to the SVP, People and Ops.

Key Responsibilities

This position leads process strategy, cross-functional coordination, system design, and change adoption across KF and network operations.

Create and maintain a multi-year plan for improving KF and network processes, including areas such as project management and knowledge management.
Act as the organization-wide owner for key operational processes, with clear accountability, ownership, and long-term sustainability.
Make sure processes stay aligned with KF’s strategic priorities and help the organization operate in a coordinated, high-performing way.
Design, manage, and refine cross-functional processes that support KF and the network, including knowledge management, the network feedback loop, contact management, and KIPP Pulse.
Review process performance regularly and improve systems using data, input from stakeholders, and evolving organizational needs.
Strengthen connections between related processes, such as talent-based goal setting, finance-led budgeting, and operations-led planning.
Work with senior leaders and functional teams to build shared understanding, assign clear roles, and encourage strong adoption of key processes.
Partner with IT and other teams to select, design, and govern the tools and systems used to carry out operational processes.
Lead change management for new and evolving processes by setting expectations, building training structures, and reinforcing new ways of working.

Qualifications and Mindsets

Deep commitment to KIPP’s mission and values, with a strong focus on student outcomes and organizational impact.
Strong self-management skills, including the ability to set ambitious goals, sustain progress, coach teammates, and use both qualitative and quantitative data to monitor results.
Excellent work management skills, with the ability to plan effectively, balance competing priorities, delegate well, and deliver projects on time.
Strong process management capability, including the ability to align work with organizational priorities, build knowledge management systems, document cross-team workflows, and use data to improve efficiency and quality.
Data-driven judgment, with skill in defining useful metrics and ensuring decisions and recommendations are grounded in evidence.
Strong communication and change leadership, including the ability to present a compelling case for change and tailor messages for different audiences.
Excellent collaboration and relationship-building skills, with the ability to work diplomatically across diverse stakeholders and translate complex information into clear, persuasive narratives.
7+ years of professional experience, including at least 3 years leading process design and improvement work.
Proven success leading complex, cross-functional initiatives in matrixed environments.
Strong record of building and sustaining operational systems at scale.

Work Conditions

This is a full-time exempt position. Travel is moderate at 11–20%, which is approximately 20–40 days per year.

Location

The role can be performed remotely full time. Being based in a KIPP Foundation office is preferred but not required. KIPP Foundation offices are located in New York City and Chicago.

Compensation and Benefits

The salary range for this position is $156,000 to $188,500 annually, subject to local legal requirements and adjusted based on market data, internal equity, and relevant experience.

25 holidays plus 18 additional flexible PTO days; flexible PTO increases to 23 days in years 3 and 4, and to 28 days from year 5 onward.
100% paid parental leave.
Medical, dental, and vision coverage with 100% of the employee premium covered and 75% covered for employee plus family plans.
Wellness support including fitness reimbursements, discounted tickets to attractions, backup care for children and adults/elders, and an employee assistance program.
Financial security benefits including a 401(k) plan with 4% match, employer-sponsored legal plans, life and disability insurance, and flexible spending accounts.

Equal Opportunity

KIPP Foundation is committed to building a workforce that reflects the diversity of the students and communities it serves. Hiring decisions are based on merit and qualifications, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, citizenship status, military status, protected veteran status, or any other legally protected category.

Senior Director, KF Operations, Processes