Senior Retail Assistant

Role overview

Repco is seeking a Senior Retail Assistant / Duty Manager for its Te Puke store. The role sits within a respected automotive brand that is continuing to expand, offering a chance to build your career with a well-established company and a capable, experienced team. You will receive strong training and support while working in a customer-facing retail environment.

Working pattern

• Sunday: 10:00 am to 4:00 pm
• Monday to Wednesday: 8:00 am to 5:00 pm
• Total weekly hours: 31

What the role involves

The main objective of this position is to create a positive in-store experience for every customer. From welcoming people into the store to helping them choose suitable products, suggesting upgrades where appropriate, and completing transactions at the register, you will help drive both service quality and sales outcomes. You will also act as a key holder, handling open and close duties and leading the Sunday shift.

• Keep safety front of mind for yourself, your teammates, and customers at all times.
• Deliver helpful, authentic service that creates memorable customer interactions.
• Use your customer service strengths to support sales results.
• Keep the showroom looking professional through strong merchandising and presentation.
• Handle stock tasks such as receiving, dispatching, and storing goods.
• Work collaboratively as a positive and reliable member of the Repco team.

Role requirements

This is a heavily customer-focused role suited to someone who genuinely enjoys dealing with people. Previous retail or customer service experience is preferred, although full product training will be provided. A genuine interest in automotive products is an advantage, but strong customer focus can be just as valuable. You should be comfortable working in sales and retail settings, handling a range of customers, communicating clearly, and maintaining a professional phone manner. A positive, team-oriented, can-do approach is important. The job also involves lifting, bending, and climbing.

Benefits and workplace culture

• Friendly and enjoyable team environment.
• Staff discounts and access to additional discounts with external partners, including health providers.
• Recognition initiatives and team incentives linked to performance.
• Inclusion within a supportive GPC family culture.
• Opportunity to join a progressive global business with a leading position in the automotive aftermarket.
• Ongoing learning and career development support to help you reach your potential.
• Access to the MOVE employee platform, which offers retailer discounts, company updates, e-cards, and recognition features.
• Chance to work with one of the best-known names in the automotive industry.

About the employer

GPC Asia Pacific operates across Australia, New Zealand, and Southeast Asia as a major supplier of industrial and automotive aftermarket parts and services. Its brands include Repco, NAPA, McLeod Accessories, and Motion Industries. The company employs more than 8,000 people in the region and over 60,000 globally.

Additional information

The company states that it recruits and manages employees based on ability, achievement, experience, conduct, and legitimate business needs, and does not discriminate on protected characteristics such as sex, race, creed, colour, religion, marital status, national origin, citizenship, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, or veteran status.

Applicants are invited to submit a CV to the careers team. The company also welcomes expressions of interest for future opportunities through its talent community and email alerts.