Shift Leader

About the Role

As a Shift Leader, you will play a key frontline leadership role in a busy, growth-focused restaurant setting. You will help bring the company mission to life by working alongside management to deliver food made with care, service delivered warmly, and a dining atmosphere maintained with pride.

What You’ll Do

• Help create a lively, friendly experience for guests.
• Take on responsibility for store operations and team coordination during your shift.
• Work directly in food preparation and cooking, including making signature menu items for guests.
• Build a broad mix of skills that support both your own development and the growth of others.

Compensation and Benefits

• Flexible work scheduling.
• Competitive pay.
• Complimentary meals during shifts.
• For full-time team members: medical, vision, dental, voluntary short-term disability, and cancer income protection coverage.
• Health Care Flexible Spending Account and Dependent Care Flexible Spending Account options.
• 401(k) plan with company matching.
• Vacation time, sick leave, bereavement/funeral leave, and a Leave Share Program for eligible team members.
• Employee discounts across multiple brands.
• Referral bonus opportunity for eligible employees.
• Chance to contribute positively to the local community.
• Paid hands-on training designed to support success.
• Ongoing leadership and career development support.
• Opportunities to advance into management roles.
• Pre-tax dependent care flexible spending account.
• Benefit eligibility is subject to meeting and continuing to meet the required qualifications.

Education and Experience

Applicants should have some high school education and ideally some prior operations experience.

Food Safety Requirement

Local or municipal food safety requirements, such as a Food Handler certificate, must be obtained at the applicant’s own cost.

Working Conditions

This role involves a fast-moving restaurant environment with hot counter areas, steam, and food vapors. Work areas can be tight, shelving may be high, and storage space is limited. Team members are expected to stand for extended periods, prepare both hot and cold foods, use a Chinese cook knife and other kitchen tools, and maintain speed without sacrificing accuracy. The position may require lifting up to 50 lbs., standing for up to four hours, and reaching across 36-inch counter tops to assist guests.

The work environment is typically noisy and hot, and the job calls for strong verbal communication, adaptability in shifting priorities, and the ability to handle conflict and difficult situations effectively.

About the Company

Founded in Glendale, California, the company is now the largest family-owned American Chinese restaurant concept in the United States, with nearly 2,800 locations worldwide. Its mission is to create exceptional Asian dining experiences while building a workplace where people are encouraged to improve their lives. The organization values family-oriented principles and community impact.

Equal Opportunity and Accommodation

The employer provides equal opportunity in hiring and employment and does not discriminate on the basis of protected characteristics, including sex or gender, pregnancy-related conditions, gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, or veteran status. The company also follows applicable federal, state, and local accommodation laws. Qualified individuals with disabilities are entitled to reasonable accommodations unless doing so would create undue hardship. Candidates who need an accommodation for the application or interview process, or for the role itself, can contact [email protected].