Talent Operations - Program Manager

Role overview

This opportunity is being shared on behalf of a partner organization, which will handle applications and all following stages. The employer is seeking a Talent Operations - Program Manager in the United States.

This is a critical operations role supporting a rapidly expanding global business. The person in this position will keep hiring execution running smoothly during periods of intense growth by creating and managing the systems, vendors, and workflows needed to scale recruiting capacity. A major part of the job is coordinating internal recruiters, external agencies, and contractors so hiring pipelines stay moving in a consistent and predictable way.

The role blends program management, vendor governance, and analytics in a fast-moving, AI-centric environment. It requires someone who can create structure from the ground up, convert hiring demand into scalable capacity plans, and drive operational execution. Over time, the scope is expected to broaden into additional talent operations work such as tooling, automation, and process refinement. Strong cross-functional partnership, speed, accuracy, and alignment are essential in this global, high-performance setting.

Key accountabilities

• Oversee relationships with recruiting agencies and outside contractors, including onboarding, performance measurement, and ongoing vendor management.
• Create capacity-planning approaches that match hiring demand with recruiter and agency availability, while spotting gaps and bottlenecks early.
• Coordinate high-volume recruiting initiatives and keep internal recruiters, external partners, and hiring managers aligned.
• Develop and maintain scalable operating procedures for selecting, engaging, evaluating, and improving external recruiting partners.
• Monitor and interpret metrics such as cost per hire, fill rate, and agency performance to support continuous improvement.
• Build dashboards and reporting tools that improve visibility into hiring capacity, pipeline health, and partner effectiveness.
• Contribute to the growth of Talent Operations through automation, tooling enhancements, and workflow optimization.

Candidate profile

• Background in talent operations, recruiting program management, or agency/workforce vendor management.
• Strong program management ability with experience handling several workstreams at once in fast-paced environments.
• Track record of building operational systems from scratch, such as capacity models, SOPs, trackers, and reporting frameworks.
• Analytical thinking with the ability to review data, spot patterns, and communicate insights clearly.
• Excellent coordination skills across recruiting teams, hiring managers, finance, and external partners.
• Comfort working in ambiguous, fast-changing, high-growth environments.
• Preferred experience includes high-volume hiring or global hiring programs.
• Exposure to ATS tools such as Ashby is a plus.
• Experience using automation, lightweight scripting, or simple tooling to improve operational efficiency is also advantageous.

Benefits and workplace

• Competitive pay based on experience and the scale of the role.
• Remote-first setup with optional access to global office hubs.
• Annual learning and development stipend.
• Annual budget for team meetups and global offsites.
• Co-working stipend for distributed employees.
• Opportunity to help shape and scale talent operations in a high-growth, AI-driven environment.
• Exposure to top-tier recruiting, operations, and product teams in a fast-moving global organization.

Application and data processing notes

Applications are reviewed through an AI-assisted matching process designed to evaluate candidates quickly, consistently, and fairly against the role’s core requirements. Shortlisted profiles are then shared with the hiring company, which manages interviews, assessments, and all final hiring decisions.

By submitting an application, candidates agree that personal data may be processed to assess candidacy and shared with the employer as part of pre-contractual steps and legitimate-interest processing where permitted by law, including GDPR-related rights such as access, correction, deletion, and objection. AI tools may assist with parts of the recruitment workflow, including resume review and response analysis, but human judgment remains responsible for final hiring decisions.