Barista

Role overview

We are looking for a motivated Barista to join the Defence team in Exeter on a full-time basis, working 35 hours per week. In this role, you will prepare expertly made drinks and provide a consistently high level of service to customers. The company offers opportunities to develop your career, values individuality, and recognises people who go the extra mile.

Work schedule

The expected shift pattern is Monday to Friday on day shifts, with no shifts listed for Saturday or Sunday.

Key responsibilities

• Create well-prepared beverages and serve food that meets quality expectations and satisfies customers.
• Keep the bar area tidy and clean at all times.
• Handle customer payments, including cash and card transactions.
• Work positively as part of a team and communicate clearly with others.
• Maintain an adequate supply of clean cups, mugs, and plates.
• Build knowledge of brewing techniques, drink blends, food presentation, and preparation methods.
• Ensure brewing machines are working correctly and report any faults or maintenance needs.
• Act as a representative of Defence and help maintain a strong, professional brand image.
• Follow food hygiene and handling requirements.
• Adhere to workplace health and safety rules.

What we are looking for

• A confident communicator who can develop good working relationships quickly.
• Prior experience in a customer-facing role.
• A proactive attitude with a strong drive to deliver excellent standards.
• Good judgement and the ability to make customer-focused decisions.
• Practical experience using brewing equipment.
• The ability to stay effective and calm when working under pressure.
• Strong punctuality and dependable attendance.

Additional information

This position is part of a large hospitality and services organisation operating across roughly 6,000 venues. Employees can access competitive pay, strong benefits, and extensive learning and development opportunities. The organisation also promotes an inclusive workplace where people of different backgrounds, beliefs, and abilities are respected and supported. Job reference: com/2805/41640001/52769784/BU #Energy.

Equal opportunity commitment

The employer states that everyone should be able to bring their authentic self to work and have fair opportunities to progress. The culture is designed to value different talents and experiences, and to help colleagues feel respected, supported, and able to reach their potential.