Business Development Manager

About the Property

Shangri-La Jeddah is a luxury hotel located on the new Jeddah Waterfront by the Red Sea. The property is designed with wide floor-to-ceiling windows that bring in natural light and sea views, while the interiors are styled to reflect the coastline. Families are supported with a dedicated Kids Club and a supervised play area, and the hotel also offers distinctive dining experiences.

• 203 rooms and suites, along with 17 high-end serviced apartments
• 4 restaurants and lounges, including Shang Palace
• Close to well-known landmarks in Jeddah and Red Sea Mall
• 116 privately owned Burj Assila Residences with access to The Wellness Club facilities

Role Summary

The Business Development Manager is responsible for managing local and international corporate accounts as well as individual and group travel opportunities for the hotel. Working under the Director of Sales and the Director of Business Development, this role supports the execution of the hotel’s sales and marketing action plans and helps drive business growth across assigned market segments.

Key Responsibilities

• Identify and capture upselling opportunities whenever possible.
• Create and implement business development plans that support long-term and profitable growth across rooms and all other revenue-generating areas.
• Maintain strong visibility for the hotel in the target market through face-to-face selling, phone outreach, fax, and written correspondence.
• Apply the hotel’s sales policies and operating procedures, as well as those of Shangri-La Hotels and Resorts.
• Build productive relationships across hotel departments and ensure sales initiatives align with guest and customer expectations.
• Keep open communication and strong teamwork with the sales group and related marketing teams such as Events Management, Communications, and Reservations to support the hotel’s overall sales goals.
• Uphold high standards of professionalism and comply with the hotel’s established rules, guidelines, and service standards.

Candidate Profile

The ideal applicant should have a background in hotel sales and marketing, excellent written and spoken English, and Arabic language skills. The role also requires a willingness to work extended hours, along with a neat, well-spoken, and pleasant professional presentation.

Additional Information

The employer is an equal opportunity organization and welcomes applications from all qualified candidates. Information submitted by applicants will be used only for recruitment purposes. Only shortlisted candidates will be contacted.

Why Join Us

• A workplace that values passion and encourages personal growth and self-development.
• Learning and development programs with opportunities to build leadership capability and advance professionally.
• Competitive benefits, recognition initiatives, and stay/travel privileges for colleagues.
• An inclusive and respectful environment that values diversity and helps people thrive safely.