Fraud Prevention Specialist

About the Company

Stellantis Financial Services (SFS) serves as the captive finance arm for a global automotive leader and mobility provider behind brands such as Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move, and Leasys.

The company is in a strong growth phase, offering room to build a career within a fast-expanding organization. The team is focused on improving customer experience while developing products and services across a business that has scaled rapidly from a small to midsize company.

Role Summary

The Fraud Prevention Specialist is an entry-level position focused on spotting, reviewing, and investigating possible financial fraud. The role includes structured training on fraud systems, case handling, and operating procedures, with the goal of building core fraud-prevention skills. Working under close supervision, the specialist reviews alerts, gathers supporting evidence, records findings, and escalates concerns when needed. It is well suited to someone starting a career in fraud prevention in a collaborative, process-driven setting.

Key Duties

• Examine inconsistencies in credit applications, retail installment contracts, paystubs, and other supporting documents used to meet stipulations.
• Identify situations where application details, loan documents, or stipulation materials may create fraud exposure for the company, dealers, or customers.
• Carry out detailed reviews of potentially suspicious activity, including identity checks and validation of documents and credit application data to help stop fraudulent accounts from being opened.
• Speak with customers by phone to resolve credit bureau fraud alerts and confirm identity when warning signs appear.
• Keep precise records in loan and lease origination platforms as well as case management tools.
• Send suspected fraud matters to management for review and action.
• Work with underwriting and operations partners to resolve data mismatches.
• Take part in fraud-related training and learn by observing senior team members.
• Develop working knowledge of fraud tools, internal policies, and compliance expectations.
• Protect confidential consumer information, including Social Security numbers and dates of birth.
• Perform other assigned responsibilities as needed.

Experience and Education

Applicants should have at least 1 year of experience in the auto finance industry and hold a high school diploma or GED.

Required Skills and Knowledge

The role calls for familiarity with identity verification and fraud detection platforms such as Point Predictive, TLO, and LexisNexis, along with a practical understanding of auto finance activities like underwriting, funding, and collections. Candidates should be detail-oriented, eager to learn, comfortable communicating in writing and verbally, and able to follow procedures while contributing effectively in a team setting.

Additional Requirements

Overtime may be necessary on an as-needed basis. Travel is expected at a level of 0–10% as needed. Candidates must have dependable transportation and live within commuting distance of Houston, Texas.

Work Schedule and Environment

This is a hybrid role, with office attendance required based on business needs. The position requires flexibility to work different shifts to support operations.

• Monday through Friday: 11:00 AM to 8:00 PM
• Every other Saturday is required
• Sunday shifts rotate between 11:00 AM to 3:00 PM and 3:00 PM to 7:00 PM
• Some holiday coverage is required
• Overtime is required during the final 2–3 business days of each month

Physical Requirements

The role regularly involves sitting, using hands to handle or feel items, reaching with the arms, and speaking or hearing. At times, the employee may need to stand, walk, stoop, kneel, crouch, or crawl. The position may require lifting or moving items up to 10 pounds, and close-up vision is necessary.

Workplace Conditions

The work environment is typically moderately noisy.

Eligibility

Only candidates who are authorized to work in the United States may apply. The company will not provide visa sponsorship for this role.

Equal Opportunity Statement

Stellantis Financial Services is an equal opportunity employer committed to a workplace free from harassment, discrimination, and intimidation. Employment decisions are made in compliance with applicable laws and are based on merit, ability, achievement, experience, conduct, and other legitimate business reasons. The company does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, transgender status, or any other protected status. This policy applies to hiring, placement, promotion, training, transfer, retention, pay, and all other terms and conditions of employment.