Housing Operations Manager

Role overview

Purdue University Fort Wayne is hiring a full-time, on-site Housing Operations Manager for Student Housing in Fort Wayne, Indiana. This role focuses on coordinating the core administrative and operational activities that shape the student housing journey, from application intake through move-out. The annual salary for this position is $45,000.

Primary responsibilities

• Manage housing assignments, billing workflows, system administration, resident communication, and access control while keeping operations efficient, records accurate, and service quality high.
• Act as a key point of contact within Student Housing, partnering with campus departments to run housing processes, support student success, and maintain correct housing and financial records.
• Support occupancy planning, recruitment efforts, departmental communications, and the supervision and training of student staff.
• Represent Student Housing at orientation sessions and admissions-related events.
• Handle other duties as needed.

Required qualifications

• A bachelor’s degree is preferred, especially in business administration, management, or a closely related discipline.
• Up to one year of experience in student housing, residential housing, or program administration/operations is preferred.
• Working familiarity with student housing software platforms such as StarRez is needed.
• Strong command of Microsoft Office Suite is required.
• Excellent spoken and written communication skills are expected.
• The ability to work independently, organize priorities, and manage multiple tasks is important.
• Confidential information must be handled with care and discretion.
• Some weekend and evening availability may be necessary during busy periods.

Benefits and additional information

• Free tuition is available through Purdue University Global.
• Tuition fee remission is offered for a traditional Purdue degree for the employee, spouse, and children.
• Health insurance coverage begins on the first day of employment.
• Employees receive generous paid time off, with extra PTO provided in December.
• The university will not provide employment authorization sponsorship for this role.
• Applications that include portraits or personal details in resumes or cover letters will not be reviewed by the hiring committee.
• A background check and misconduct check are required before hire.
• Purdue Fort Wayne is an EEO/AA employer.
• FLSA status: Exempt.