Sales Development Representative

About the Role

CivicPlus is seeking a motivated Sales Development Representative (SDR) to join our growing team. This role is ideal for individuals looking to launch or advance a career in tech sales, with a clear growth path towards Account Executive, Account Manager, or Sales Engineer positions within 12-18 months. You will be responsible for initiating contact with government agencies through targeted outbound calling to generate qualified leads for the Account Executive team. This position offers a dynamic environment where you'll learn to analyze key performance indicators (KPIs) to enhance efficiency and consistently meet monthly qualified meeting targets. We foster a collaborative and competitive culture, supporting professional development and celebrating team successes.

About CivicPlus

At CivicPlus, we are dedicated to bringing our company vision to life through innovation and collaboration. We provide a supportive environment with approachable leadership and transparent communication, empowering our employees to make a significant impact on local government and the communities they serve. Join a team where authenticity is valued, achievements are recognized, and potential is cultivated.

What You'll Do

• Conduct targeted outbound cold calling to government agencies to generate sales opportunities for the Account Executive team.
• Manage a prospect pipeline, analyzing KPIs to improve performance and efficiency.
• Consistently achieve monthly quotas for qualified meetings.

What We're Looking For

We value diverse backgrounds and encourage applications even if you don't meet every qualification. The ideal candidate possesses strong communication skills, both verbal and written, and demonstrates a creative, analytical approach to problem-solving. A strong ambition for career advancement within a sales organization is essential.

Why CivicPlus?

• Recognize and celebrate teammates' successes during Sales Sync meetings.
• Engage in a peer-to-peer recognition system (virtual Tacos) to earn company merchandise.
• Participate in various incentive programs and spiffs throughout the year.
• Benefit from an uncapped commission structure designed to reward top performers.
• Enjoy company-sponsored social events, happy hours, and holiday gatherings.
• Contribute to company culture through participation in committees such as DEIB, Great Workplace, Community Engagement, Wellness, and Employee Resource Groups.

Compensation and Benefits

The compensation is based on achieving set quotas and working a full-time, 40-hour week. Employees receive a comprehensive benefits package including health, dental, and vision insurance, flexible time off, a 401(k) plan, and more.

Hiring Process

Our hiring process typically includes an introductory call with Talent Acquisition, a panel interview with CivicPlus team members, an SPQ Assessment, and culminates in an offer. Please note that this process may be adjusted slightly depending on the specific role.

Additional Information

CivicPlus is unable to provide visa sponsorship for this position. All applicants must be authorized to work in the US. This role is not available in CA, CT, DE, FL, IL, MA, MD, MT, NV, NH, PA, WA. We embrace AI and automation as tools to enhance efficiency and focus on high-value work, always prioritizing human judgment and collaboration.

Equal Opportunity Commitment

CivicPlus is an Equal Employment Opportunity employer committed to diversity and inclusion. We support and celebrate diversity to benefit our employees, products, clients, and communities. Reasonable accommodations are available throughout the application and interview process. Please be aware of potential recruitment scams; CivicPlus does not request personal financial information or conduct interviews via text message. Report any suspicious activity to local authorities and [email protected].