Key Account Manager

Role Overview

Patchi is seeking a commercially minded and relationship-driven Key Account Manager to support its Corporate Sales function in Dubai. The role centers on growing a portfolio of corporate clients across the UAE, converting new business opportunities, and serving as the main contact for assigned accounts. Success in this position means building strong partnerships, improving client satisfaction, and delivering customized solutions that generate long-term value.

Client Acquisition and Business Development

• Develop, expand, and oversee a portfolio of corporate accounts while nurturing durable client relationships.
• Find and win new business through networking, referrals, direct outreach, and focused prospecting.
• Represent the company at networking events, exhibitions, and corporate gatherings to boost brand visibility and create leads.

Sales Planning and Execution

• Implement the team’s sales plan and work toward individual revenue targets.
• Handle the full sales journey, from lead generation and quotations to order delivery and post-sale support.
• Prepare recurring sales reports, forecasts, pipeline summaries, and account performance updates.

Client Relationship Management

• Establish trusted relationships with key contacts in each assigned account.
• Provide customized corporate gifting solutions aligned with each client’s business goals.
• Maintain prompt communication, resolve concerns proactively, and uphold a consistently high service standard.

Collaboration and Coordination

• Partner with internal teams to ensure smooth delivery of client orders and projects.
• Work with the Sales Coordinator so that contracts, quotations, and supporting documents are completed accurately and on schedule.
• Keep client records and CRM information current to support effective account handling.

Market Insights and Growth

• Track market movements, competitor actions, and customer requirements to uncover fresh opportunities.
• Share market intelligence and contribute ideas that help drive revenue and business expansion.

What We Are Looking For

• A bachelor’s degree in Business Management or a closely related discipline.
• At least 5 years of experience in corporate sales or B2B sales; UAE market exposure is strongly preferred.
• A demonstrated history of winning new business and managing strategic accounts.
• Strong communication, presentation, and relationship-building capabilities.
• Well-developed negotiation, persuasion, and conflict-resolution skills.
• An analytical approach with the ability to spot opportunities and support commercial growth.
• The ability to work independently while still contributing effectively as part of a team.
• A valid UAE driving license is mandatory.

Additional Information

This role is based in Dubai, United Arab Emirates and is a full-time onsite position. The posting does not specify salary, benefits, number of openings, start date, or application deadline.