ਕੰਮ ਦਾ ਵੇਰਵਾ

About the team

The Zillow Preferred group is a high-performing, cross-functional organization focused on working closely with top real estate professionals so they can create excellent experiences for home shoppers. The team brings together strategists, marketers, relationship managers, service specialists, product managers, and operations leaders who collaborate to move the business forward.

The Partnerships function serves as the primary point of contact for driving revenue results through close relationships with real estate agent teams and individual Zillow Preferred Agents. Team members act as strategic advisors who understand partner needs deeply and help them grow their business to its fullest potential.

About the role

The Manager, Preferred Partnerships is a people-leadership position on Zillow’s frontline Preferred team. In this role, you will guide a team of Advisors responsible for coaching, influencing, and expanding top-tier Zillow Preferred Agent partners working through the integrated transaction and post-pay pricing model.

You will operate with an ownership mindset, align goals to company targets, concentrate on the key metrics that matter most, and use funnel and financial data to shape daily decisions. The role calls for building an inclusive, high-performance culture based on trust, accountability, and continuous improvement while demonstrating strong commercial judgment, operational discipline, performance management, enablement, and a One Zillow mindset.

What you will do

Turn company priorities into specific, measurable goals for your team and portfolio.
Keep the team focused on a limited set of high-impact indicators such as conversion, pipeline quality, and revenue predictability.
Use funnel performance and financial insights to make informed decisions about priorities, time allocation, and resources.
Maintain a steady management cadence, including recurring 1:1s, pipeline reviews, monthly business rollups, and quarterly talent and performance check-ins.
Apply data-driven coaching to uncover root causes and translate findings into practical next steps for each Growth Advisor.
Link recognition, development, and performance management directly to outcomes and quality standards.
Ensure consistent use of Zillow’s dashboards, systems, and playbooks, including Salesforce, Tableau, and GA playbooks.
Work with enablement and other cross-functional partners to improve tools, content, and processes based on feedback from the field.
Help Advisors self-assess and adjust through Zillow’s operating model rather than relying on local workarounds.
Develop account strategies that align Zillow and partner objectives with measurable business impact.
Allocate effort toward the partners and business levers that drive the strongest balance of growth, retention, and experience.
Coach Advisors to conduct strong discovery, understand partner motivations and blockers, and connect Zillow solutions to clear partner value.
Track partner health using feedback and performance trends, and partner internally to resolve systemic issues affecting the experience.
Communicate the purpose behind new systems, programs, and process changes in practical terms for both the team and partners.
Set expectations clearly, reinforce new habits through coaching and example, and measure adoption and impact with agreed metrics.
Share structured feedback on change efforts with central teams and help remove obstacles so the team can navigate ambiguity confidently.
Make timely decisions with clear reasoning when direction or priorities change.
Create an environment of trust, accountability, and continuous improvement where expectations are explicit and feedback is direct and useful.
Invest in coaching, development, and succession planning to strengthen team capability and readiness.
Promote equity, belonging, and inclusion as part of a strong performance culture.
Build trusted relationships with partners across Sales, Product, Marketing, Operations, Loans, Closings, and Analytics.
Encourage collaborative problem-solving so partners experience Zillow as one connected organization.
Represent frontline and partner needs in cross-functional planning while staying aligned to broader Zillow and Preferred strategy.

Compensation and work arrangement

This is a remote position. Remote employees do not have a permanent company office and work from a location of their choosing, which must be shared with the company. U.S.-based employees may live in any of the 50 states, with limited exceptions.

Base pay for this role varies by location. In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC, the standard range is $128,200 to $204,800 per year. In Colorado, Hawaii, Illinois, Maine, Minnesota, Nevada, Ohio, Rhode Island, Vermont, and Virginia, the standard range is $121,800 to $194,600 per year. These ranges are location-specific and may not apply elsewhere.

In addition to base salary, this role is eligible for equity awards. The amount may vary depending on experience, performance, and location. Pay will not fall below the exempt salary threshold required in the employee’s state of residence.

Who you are

You bring 3 to 5+ years of relevant leadership experience in sales or customer-facing roles, with teams handling strategic clients and complex workflows.
You have experience in Zillow’s preferred pricing model or a comparable performance-based or revenue-sharing environment.
You can work Eastern Standard Time hours.
You are willing to travel up to 25% each month within the market.
You are a strong people leader who sets expectations clearly, gives actionable feedback, and develops others through coaching and example.
You have led teams managing a multi-million-dollar book of business and strategic accounts.
You have succeeded in fast-moving, consultative, high-touch client environments.
You can train direct reports to work through sophisticated processes and manage multiple decision-makers and influencers.
You are comfortable using funnel and financial data to focus teams on the most important metrics and make informed tradeoffs.
You understand CRM and reporting tools, with Salesforce and Tableau preferred.
You have a track record of running structured operating rhythms, holding people accountable, and managing business results through your team.
You help create an equitable, inclusive, and belonging-centered culture while maintaining a high performance bar.
You work with a One Zillow mindset, sharing context openly and collaborating across teams for enterprise outcomes.

About Zillow

Zillow helps people move through the real estate journey and through their careers. As the most visited real estate platform in the United States, the company supports customers with buying, selling, financing, and renting in a way that is simpler and more confident.

Zillow has been recognized among the best workplaces in the country, including being named one of FORTUNE 100 Best Companies to Work For in 2025 and included on the PEOPLE Companies That Care 2025 list. The company emphasizes an innovative, inclusive, and engaging culture where employees can grow.

Equal opportunity and legal notices

Zillow Group is an equal opportunity employer and is committed to building an inclusive workplace. Employment decisions are made without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. Candidates needing accommodation for a disability or special need should contact their recruiter directly.

Applicants with arrest or conviction records will be considered in accordance with applicable state and local laws.

For Los Angeles County applicants, the role requires safe and cooperative conduct with coworkers and supervisors, adherence to high standards even under stress, respectful and effective communication to support excellent customer service, and compliance with all federal, state, local, and company policies. Criminal history may relate directly and adversely to certain job duties, including those involving sound judgment, stress management, trustworthiness, professionalism, and safeguarding business operations and the company’s reputation. Qualified applicants with arrest and conviction records will be considered under the Los Angeles County Fair Chance Ordinance.

Manager, Preferred