Staff Scheduling Associate

Role overview

This opportunity is shared on behalf of a partner employer that handles applications and all further hiring steps. The employer is seeking a Staff Scheduling Associate in the United States.

The position is central to keeping healthcare staffing safe, efficient, and coordinated across multiple units. You will operate in a centralized staffing setting, matching caregiver schedules to both current and anticipated clinical demand. The job involves frequent coordination with nursing leaders, caregivers, and administrative staff to manage staffing changes, close coverage gaps, and respond to urgent call-offs. Because the work supports patient care operations, accuracy, speed, and strong organization are essential. This is a high-responsibility role in a structured, fast-moving healthcare environment where staffing decisions directly affect continuity of care and patient outcomes.

Key accountabilities

• Track day-to-day staffing requirements and help maintain safe nurse-to-patient ratios across assigned units.
• Create and evaluate 24-hour staffing forecasts, then adjust coverage as operational needs change.
• Work with caregivers and leaders to cover open shifts, handle call-offs, and resolve urgent shortages.
• Assist with scheduling for full-time, PRN, and agency personnel to keep units properly staffed.
• Update staffing changes and maintain accurate records in scheduling and timekeeping tools such as Kronos.
• Carry out lack-of-work procedures in line with staffing policies and standard operating procedures.
• Partner with nursing leadership and administrative teams to assess both current and expected staffing demand.
• Prepare and circulate staffing reports for nursing leaders and management.
• Follow scheduling rules, documentation requirements, and internal staffing processes consistently.

Required profile

The employer is looking for candidates with a high school diploma or GED plus at least 2 years of customer service or administrative experience, or an equivalent mix of education and experience. An associate’s or bachelor’s degree may reduce the amount of experience required. Strong Microsoft Office skills, especially Excel, are important, along with experience using databases or scheduling systems. Background in staffing, scheduling, healthcare operations, or workforce coordination is preferred. The role also calls for clear communication, strong organization, close attention to detail, and the ability to manage time-sensitive work in a busy environment. You should be comfortable handling high volumes of calls, texts, and digital communication while staying accurate and professional.

Benefits and growth

• Pay that is competitive and aligned with your experience and qualifications.
• Medical, dental, and vision insurance coverage.
• Paid time off and standard holiday benefits for eligible employees.
• Training and development opportunities in healthcare operations and staffing coordination.
• Access to structured scheduling tools and enterprise healthcare systems.
• Work in a mission-focused healthcare setting centered on patient care quality.
• Potential career advancement in healthcare administration and workforce management.

Additional information

This role is intended for a candidate based in the United States. The hiring process, including reviews, interviews, and next steps, is managed by the partner employer. The application is evaluated through an AI-assisted matching process, which is used to rank candidates against the role’s core requirements before sharing a shortlist with the hiring company. The process may involve AI support for application review, resume analysis, response assessment, and consistency checks, but final hiring decisions are made by people. Personal data may be processed for recruitment and shared with the employer in accordance with applicable data protection laws, and applicants may exercise rights such as access, correction, deletion, or objection where permitted.