Muhammad Hanif

About

HR operations professional with extensive experience in employee relations, investigations, compliance, performance management, and talent management. Strong background in HR analytics, training coordination, workforce administration, and data-driven decision-making.

Experience

• HR Specialist – Field Force Performance & Governance
  Etisalat by e&
  2022 – Present
• Performance & Talent Management Coordinator
  Etisalat
  Sep 2014 – 2022
• Training Coordinator
  Pakistan Telecommunication Company Limited (PTCL)
  Jan 2012 – May 2014
• Team Leader Operations
  Pakistan Telecommunication Company Limited (PTCL)
  Jan 2009 – Jan 2012
• Announcer
  Pakistan Broadcasting Corporation (PBCA)
  Jan 2002 – Aug 2002

Education

• Higher Secondary Education
  The Global College
  2006
• Matriculation
  Al-Azhar School
  2003

Skills

• Artificial intelligence
• Data Analysis
• Adobe Illustrator
• Adobe Photoshop
• HR Analytics
• HR Operations
• Performance Management
• Employee Relations
• Talent Management
• Case Management
• Stakeholder Management
• Microsoft Excel
• Employee Lifecycle Management
• Microsoft Word
• Employee Engagement
• Process Improvement
• Workforce Planning
• Microsoft PowerPoint
• Policy Development
• Compliance
• Investigations
• Governance
• Customer Experience Analysis
• Training

Courses & certifications

• Ongoing Learning in Artificial Intelligence and Data Analytics
• IBM Artificial Intelligence Certifications (5 Certificates) · IBM

🗣️ Languages

• English · Fluent
• Urdu · Native
• Punjabi · Fluent
• Wakhi · Fluent
• Arabic · Basic

🏆 Achievements & awards

• Best Trainer of the Year · 2013

  Awarded Best Trainer of the Year.