AI Character Program Manager

About the role

We are looking for a highly organized, strategic, and forward-thinking Program Manager to drive initiatives focused on AI-powered characters, digital humans, virtual agents, and interactive personas. In this position, you will guide programs from early concept through launch and ongoing improvement, making sure creative direction, technical delivery, user experience, and business goals stay aligned. The role is deeply collaborative and requires close coordination with engineers, designers, writers, performers, product leads, researchers, and outside partners to build scalable, engaging character experiences across different platforms.

Key responsibilities

• Plan and run AI character programs across products, platforms, and related initiatives.
• Set program objectives, roadmaps, milestones, and measurable success indicators for digital character experiences.
• Bring together cross-functional contributors such as AI engineers, conversation designers, storytellers, animators, performers, UX experts, and product stakeholders.
• Own the full lifecycle of AI characters, from ideation and design to deployment, tuning, and long-term upkeep.
• Create timelines, staffing plans, risk reviews, and operating workflows that support smooth execution.
• Maintain character documentation, personality models, behavior guidelines, and experience quality standards.
• Track performance data and engagement signals to find opportunities for refinement and new ideas.
• Coordinate communication across internal teams, vendors, external collaborators, and stakeholders.
• Study new technologies, tools, and market trends in AI characters, digital humans, conversational AI, and interactive experiences.
• Contribute to strategy sessions, presentations, workshops, demos, and business development efforts tied to character programs.

Requirements

• A bachelor’s or master’s degree in Artificial Intelligence, Computer Science, Human-Computer Interaction, Product Management, Digital Media, Psychology, Communications, or a similar field; comparable professional experience may also be accepted.
• 3–5 years of experience in program management, product management, AI initiatives, digital media, gaming, interactive experiences, or a closely related area.
• Solid understanding of AI-enabled products, digital characters, conversational systems, and user engagement principles.
• Proven experience working with creative, technical, and product teams in cross-functional environments.
• Working knowledge of large language models, conversational AI platforms, digital humans, virtual assistants, or similar technologies.
• Ability to manage complex work with multiple stakeholders, deadlines, and deliverables.
• Strong analytical thinking, organization, and problem-solving capability.
• Excellent communication, presentation, negotiation, and interpersonal skills.
• Experience with project management tools and delivery methodologies.
• A portfolio or documented track record showing leadership on relevant programs, projects, or product initiatives.
• Fluency in English; additional languages are an advantage.

What we offer

• The chance to lead innovative AI character initiatives at the cutting edge of artificial intelligence and digital interaction.
• A collaborative environment with AI specialists, designers, developers, storytellers, researchers, and other creative professionals.
• Competitive compensation plus access to advanced technologies, research materials, and development tools.
• Exposure to advanced projects involving digital humans, conversational AI, virtual characters, and immersive experiences.
• Professional growth, industry visibility, and the opportunity to influence emerging standards in AI character design and deployment.
• A flexible, energetic, and innovation-focused workplace that supports experimentation and creativity.

Application process

Applicants are asked to send the following materials by email with the subject line “AI Character Program Manager”:

• CV, limited to 2 pages.
• Cover letter, limited to 1 page, explaining relevant experience and interest in managing AI character and digital human programs.
• Portfolio, project summaries, case studies, or links to 3 relevant projects in PDF or URL format.
• Two references including name, role, and contact details.

Shortlisted candidates will be invited to interview and will also be asked to present a short AI character program strategy, roadmap, or case study showing how they handle complex character-led initiatives. Applications from people with varied backgrounds are encouraged, including professionals from AI, product management, gaming, UX, digital media, storytelling, and interactive technology.

Additional information

This role has 1 opening. Location: Dubai, Dubai, United Arab Emirates. Employment type: full-time, onsite.