Data Analyst

About the Role

Nando’s is expanding its digital capability so the brand can keep delivering a relevant and memorable experience to modern customers while staying true to its heritage. The business is looking for an experienced Data Analyst to join the Data and Analysis team in London.

The team’s purpose is to make sure the right people have access to the right information at the right time, while helping the business get maximum value from its data. Current priorities include turning data into useful insight, creating a dependable single source of truth, improving data maturity, strengthening predictive analytics, and exploring how AI can support the business.

You will contribute to the wider goal of building a more data-informed organisation and helping teams make better decisions across the business.

About the Team and Culture

You will join a tech team that has grown quickly over the last five years and is focused on using modern tools and thinking to solve complex problems in the restaurant industry. The environment is collaborative, and while you will be expected to grow into working more independently across the data stack, you will be supported by the team rather than expected to do everything on your own from day one.

Key Responsibilities

• Create and maintain SQL models in Dataform to transform data and make it available reliably through the data pipelines.
• Work alongside data engineers on the planning, development, and testing of data pipelines, contributing actively rather than only consuming outputs.
• Develop and refine cloud-based dashboards and reports in Looker or a similar BI platform so support teams and restaurants can act on performance insights.
• Turn business questions into clear, well-scoped analysis by first understanding the underlying problem and context.
• Present findings in a way that is easy for both technical and non-technical audiences to understand, choosing the right format for the audience.
• Review peers’ work and help improve documentation and data quality standards.
• Look for opportunities to automate manual data tasks and processes, then take the initiative to implement practical improvements.

Required Experience and Skills

• Strong hands-on experience with complex SQL, including CTEs, window functions, and complex data types.
• Practical experience creating and maintaining data models in Dataform or a similar transformation tool such as DBT or Snowflake.
• Ability to build dependable reports and dashboards in Looker or another BI tool for self-serve use across the business.
• Comfort using Git as part of day-to-day work, including branching, pull requests, and code reviews.
• Ability to convert business requests into clearly defined and actionable tasks.
• Experience with data quality practices such as writing tests, spotting issues early, and explaining data limitations clearly.
• Capability to document data models, definitions, and lineage to a production-ready standard.
• Understanding of data governance principles and strong data management habits.
• Working knowledge of statistical methods and when they should be applied to analysis.
• Experience supporting data engineers with the design, coding, and testing of data processing pipelines.
• Confidence using AI-assisted coding tools to improve productivity, while applying judgment and respecting responsible AI and governance considerations.

Personal Attributes

• Clear and confident communication, with the ability to explain complex insights in straightforward language.
• Strong intellectual curiosity and a willingness to explore new tools and methods, including AI.
• Comfort working through ambiguity and defining the right question before looking for the answer.
• Product-focused thinking, with an understanding of the wider business objective behind each analysis request.
• A proactive mindset for improving data, processes, and ways of working.
• A collaborative approach, including peer review, knowledge sharing, and contributing to team improvement.

Values

Nando’s values shape how the business works together and makes decisions: Pride, Passion, Courage, Integrity, and Family.

• Pride: taking care in the quality and impact of the work.
• Passion: bringing energy and enthusiasm to what you do.
• Courage: speaking up, challenging assumptions, and trying new ideas.
• Integrity: acting honestly and doing the right thing.
• Family: supporting one another and building a sense of belonging.

Inclusion

Nando’s welcomes people from a wide range of backgrounds and is committed to an inclusive and respectful workplace where everyone can thrive. Reasonable adjustments will be considered to help candidates perform at their best during recruitment.