Hire Desk Controller

Overview

Mabey Hire is a long-established temporary works specialist with more than 60 years of experience delivering engineering-led service and solutions. The company supports a broad customer base that includes civil engineering and construction contractors, asset owners, consulting engineers, and smaller builders. This opening is for a Hire Desk Controller based in the Glasgow area, supporting the expanding Hire Desk Sales Team.

Job Details

• Location: Glasgow, North Lanarkshire, Scotland, United Kingdom
• Employment type: Full-time, permanent
• Salary: Competitive

Benefits

• Competitive base pay
• Health and wellbeing support
• Pension scheme

Key Responsibilities

• Build strong customer relationships through clear communication and a service-focused approach that helps improve performance and support revenue growth.
• Carry out outbound telesales activity to help raise sales volumes.
• Enhance customer service standards by helping to reduce non-conformance reports.
• Track depot transport operations and help ensure resources are used in the most efficient and cost-effective way.
• Follow health and safety requirements and help maintain compliance across the depot.

Requirements

• GCSE-level education.
• Minimum 12 months of experience in customer service and sales.
• Strong attention to detail.
• Good problem-solving ability.
• Active listening skills.
• Comfortable using IT systems.

Additional Information

This role offers an opportunity to develop new skills and grow within the company. Candidates interested in the position should submit an application.