Home Equity Loan Processor

About SoFi

SoFi is a modern financial services company and national bank built around mobile-first technology. Working alongside its members, the company aims to reshape how people manage personal finance and progress toward their goals. The organization emphasizes innovation, impact, and a strong set of core values, with the goal of helping employees grow their careers while contributing to the future of finance.

Role Overview

The Home Equity Mortgage Processor is responsible for working with individual applicants to review loan files and make sure each application is complete and accurate. The role calls for strong attention to detail, careful coordination, and timely handling of all loans originated by Loan Officers. Success in this position depends on clear communication with multiple stakeholders throughout the loan process.

Key Responsibilities

You will manage a pipeline of home equity loans, serve as the main point of contact, and help move files through to closing while meeting deadlines and rate-lock timelines. The position requires consistent communication with borrowers, vendors, third parties, loan officers, underwriters, and closers, along with the ability to collect and evaluate the documents needed for underwriting approval. You will also set expectations for borrowers and referral partners, support broker-channel fulfillment, adapt to shifting mortgage guidelines, and contribute to a fast-paced, team-oriented environment.

Requirements

The role is best suited to someone with prior mortgage processing experience, strong organization, excellent communication skills, and comfort working in a changing environment with time-sensitive deadlines. Familiarity with Encompass LOS and Fannie Mae guidelines is important, and broker fulfillment experience is considered an advantage.

Compensation and Benefits

The listing notes a base salary range, but the exact amount is not provided in the source. Final compensation depends on factors such as experience, skills, and location. SoFi also offers a competitive benefits package, though the details are referenced externally and not included here.

Additional Information

SoFi provides equal employment opportunities to all applicants and employees, regardless of protected characteristics under applicable law. Qualified candidates with arrest or conviction records will be considered where allowed by law. The company also supports reasonable accommodations for candidates with disabilities during the hiring process. Remote work from Hawaii or Alaska is not available because of insurance coverage limitations. Current employees are directed not to apply through the public posting and should use the internal job board instead.