Project Manager, PMO

About the company

Segal GCSE LLP is a fast-growing, mid-sized firm in midtown Toronto that provides accounting, tax, and business advisory services. The organization places strong emphasis on team development, ongoing learning, and a supportive workplace focused on excellent client service.

Role overview

The Project Manager, PMO will lead a range of internal initiatives and transformation efforts across a professional services and accounting setting. Reporting to the Chief Operating Officer, this person will own projects from start to finish, working with stakeholders to shape scope and plans, organize meetings, keep deliverables on track for time and budget, and track outcomes to support continuous improvement. The role calls for disciplined project execution, strong stakeholder coordination, and the ability to collaborate across teams in a busy, service-driven environment.

Key responsibilities

• Guide assigned projects through all phases, from kickoff and planning through delivery, tracking, and completion.
• Run operational and technology-related projects with well-defined plans, timelines, milestones, and deliverables.
• Work with business leaders, subject matter experts, and technical partners to define scope, objectives, requirements, and success criteria.
• Organize cross-functional resources and lead meetings, progress reviews, decisions, and follow-up actions.
• Track progress, risks, issues, dependencies, and budget impacts; escalate concerns when needed and suggest practical solutions.
• Prepare concise reporting for sponsors and stakeholders covering status, risks, decisions, and impacts from changes.
• Create and implement communication and change plans that improve alignment, readiness, engagement, and adoption across the project lifecycle.
• Support change adoption activities to help ensure project outcomes are implemented successfully.
• Keep project records, governance documentation, action logs, and lessons learned aligned with PMO standards.
• Use established project management methods, templates, and controls to support consistency, accountability, and successful delivery.
• Look for ways to streamline processes and continuously monitor key workflows to improve project and operational performance.
• Define KPIs for core processes and set up ongoing tracking to support performance measurement and decision-making.
• Help improve PMO tools, templates, reporting, and delivery practices.

Requirements

• A bachelor’s degree in business, commerce, information technology, project management, or a related field.
• At least 5 years of progressively responsible project management experience, ideally in professional services, accounting, financial services, or another regulated environment.
• Proven background in projects involving operational improvement, process redesign, systems rollouts, or technology-enabled change.
• Solid knowledge of project management methods, governance, budgeting, scheduling, and risk controls.
• Experience producing project documentation and executive-level status reports.
• Comfort using Microsoft Office, process mapping software, and project management tools.
• Exposure to data analytics, Power BI, and dashboard development is an advantage.
• PMP or a comparable project management certification is an asset.
• Lean, Six Sigma, or Black Belt certification is strongly preferred.
• Strong organization and planning skills, with careful attention to detail.
• Excellent communication, facilitation, and stakeholder engagement abilities.
• Ability to manage multiple initiatives at the same time and adapt quickly in a changing environment.
• Strong analytical thinking, problem-solving, and decision-support skills.
• Professional, accountable, and sound in judgment.
• Collaborative style with the ability to influence without direct authority.
• Dedication to continuous improvement, process discipline, and service excellence.

Benefits and rewards

• Annual base pay is listed at CAD 95,000 to CAD 145,000, depending on skills, experience, and education.
• Compensation is reviewed regularly to stay competitive and to recognize individual contribution, and may include bonus opportunities.
• Benefits include health and fitness spending, referral programs, flexible work arrangements, a hybrid setup, and firm-paid benefits.
• Time off includes personal days, sick days, vacation, firm-paid SOAR (Switch Off and Relax) days, and extended holiday closures.
• Community involvement is encouraged through the Giving Beyond Today program and an annual paid volunteer day.
• Employees also enjoy firm-wide events, catered lunches, on-site recreation such as PS5, pool table, and foosball, team BINGO, a dedicated meditation room, regular prize draws, free ROM and AGO tickets, and other activities throughout the year.
• Learning is supported through training, coaching, professional development, and CPA PERT assistance.
• CFE candidates may receive paid study leave, paid exam days, financial support, and mentorship.
• The company promotes an inclusive workplace that values respect, equity, and authentic self-expression.

Additional information

This is a full-time replacement role located in North York, with a hybrid schedule requiring 3 days in the office. The position sits within the professional services industry, with a focus on audit, tax, and advisory work. If you need accommodation during the recruitment process, you may contact the employer directly at [email protected].