Telecaller

About the role

The Guardians is a rapidly expanding real estate advisory and consulting firm based in Mumbai. The company works across residential, commercial, and land segments, and has built a strong reputation for delivering high sales volumes and retaining clients over time. Its current project portfolio includes 8,400+ homes across Mumbai.

Role summary

This position is focused on outbound calling, lead nurturing, client coordination, and supporting the sales team by converting interest into site visits and revenue opportunities.

Key responsibilities

• Reach out to prospective customers using assigned leads.
• Collect and understand client needs, then share relevant details about real estate projects.
• Handle questions from clients and explain project information clearly.
• Maintain consistent follow-ups to keep prospects engaged and address concerns.
• Use a systematic follow-up approach to move leads through the sales cycle.
• Arrange site visits for interested customers and stay in touch with the on-site sales team.
• Record client conversations and follow-up details accurately in Salesforce CRM.
• Share client feedback, buying interest, and challenges with the sales team and management.
• Meet daily, weekly, and monthly targets for lead engagement and site visit generation.
• Take part in training and performance reviews to improve knowledge and effectiveness.
• Develop strong relationships with potential clients.
• Deliver professional support and handle client concerns with care.
• Work toward assigned revenue goals.
• Support broader business and revenue targets through effective lead handling.

Eligibility

Applicants must be based in Mumbai and have at least 1 year of experience.

Requirements

• Minimum education of high school completion; a degree in any discipline is an advantage.
• Strong verbal communication and people skills.
• Ability to work both independently and with a team.
• Good planning and time management abilities.
• Must be fluent in English and Hindi.
• Knowledge of Marathi or Gujarati will be beneficial.
• Willingness to work on weekends.
• Must be comfortable with a schedule that provides at least 6 weekly offs per month.

Compensation and benefits

Annual salary: INR 3,00,000.

Other benefit: Health insurance.

Additional information

The role requires a minimum of 1 year of experience. The application deadline is 2026-07-23 23:59:59. The position is full-time and onsite in Mumbai.

About the company

The Guardians is a Mumbai-based real estate advisory firm that has grown quickly over the last three years. It serves major industry clients, has a strong record of client retention, and operates across residential, commercial, and land properties.