Business Analyst

Role overview

Beyond Bank Australia is seeking a Business Analyst to join its PMO team in Perth on a national full-time role. The position is designed for someone who can support complex projects, work confidently with a wide range of stakeholders, and use data-driven analysis to test assumptions and measure business benefits. The role follows a hybrid working model and is based within a customer-owned, values-led banking environment.

Beyond Bank is one of Australia’s largest customer-owned mutual banks, with a credit union heritage, more than 300,000 customers, and over 40 branches across five states. The organisation operates as a B Corp and aims to create a friendly, inclusive, and supportive workplace where employees can keep growing at every career stage.

The bank’s guiding principles are Customer Obsessed, Empowering Communities, Right things, right way, Shared Ambition, and Championing Sustainability.

What you will do

Reporting to the Project Manager, you will help deliver complex initiatives that create clear, measurable efficiencies for the business. The role involves working across change and project management frameworks, engaging technical teams, business leaders, subject matter experts, and frontline staff, and turning business needs into practical project outcomes.

• Work within the organisation’s change and project management frameworks.
• Run stakeholder consultations, workshops, and meetings to collect business information for requirements gathering and process modelling.
• Draft project scopes, business requirements documents, request-for-proposal inputs, business cases, and other supporting project materials.
• Build benefits models to demonstrate measurable strategic improvement.
• Assess specifications and business cases prepared by other teams for possible projects or improvement opportunities.
• Support implementation activities and transition completed work into business-as-usual operations.
• Assist Project Managers and the PMO with timeline and budget estimates.
• Prepare progress and issue updates for the Project Sponsor.
• Work with Project Sponsors to resolve issues as needed.
• Create process maps and logical data models.

About the ideal candidate

You are organised, detail-focused, and comfortable working with minimal supervision. You have a strong grasp of banking and finance, a solid foundation in business analysis, and the confidence to build productive relationships across both business and technical teams. You should also be comfortable challenging assumptions in a respectful way and developing practical, creative solutions.

Experience in business process improvement, familiarity with BABOK methods, and confidence in leading workshops and balancing multiple priorities will be important in this role.

Technical and professional strengths

• Proficiency with Microsoft Word, Excel, PowerPoint, Teams, Planner, and Visio for documentation and collaboration.
• Strong leadership and negotiation skills.
• Ability to work independently and manage competing priorities.
• Effective communication across functional and technical groups.
• Knowledge of business operations and change management is desirable.
• A relevant degree in business administration, IT, economics, statistics, or accounting is desirable.

Team environment

You will join the PMO team, a group focused on providing strong support and delivering strategic outcomes. The work environment is collaborative, dynamic, and constantly evolving, with a wide variety of delivery work and no two weeks looking the same.

Why Beyond Bank

Beyond Bank encourages applications from Aboriginal and Torres Strait Islander peoples, people living with disability, LGBTQIA+ communities, and culturally diverse candidates. The organisation is committed to accessible recruitment and employment, and candidates who need adjustments for the application, selection, assessment, or workplace access process can contact [email protected].

Additional benefits include extra paid work-life balance days, paid community volunteer days, employee discounts, health and wellbeing initiatives, employee and family assistance, flexible working, and career development support through training and coaching.

Recruitment process and compliance

The hiring process may include a phone screen, video interview, virtual or in-person interview, psychometric testing, and relevant background checks. Some roles may require 4 weeks of mandatory full training.

By applying, candidates consent to pre-employment screening at the employer’s expense, including APRA, ASIC, Bankruptcy, National Criminal History Check, VEVO, Adverse Media Check, and Reference Checks.

Application details

This is a national opportunity based in Perth, Western Australia. The role is full time at 75 hours per fortnight, with hybrid working arrangements. Applications close on 18 July 2026, and the employer may close applications earlier if interest is high.

About the organisation

Beyond Bank Australia is a certified B Corp that aims to use business as a force for good. The organisation works to support customers and communities while maintaining a strong focus on relationships, sustainability, and inclusive growth.