Care Coordinator

Role overview

This position is for a Care Coordinator in Leeds, working full time from the head office. The role reports to the Care Manager and focuses on keeping client visits staffed, bringing in suitable Care & Support Workers, and making sure office processes run smoothly.

The annual salary for this role is £23,809.50.

Main duties

• Handle incoming calls and respond to telephone enquiries.
• Run recruitment and vetting checks for Care & Support Workers.
• Process new client referral details.
• Prepare paperwork and supporting documents for Field Care Supervisors.
• Assign Care & Support Workers to client visits on a permanent basis and make sure every visit is covered.
• Manage Individual Care & Support Agreements.
• Keep client and worker paper files organised and updated.
• Maintain the computer system so records stay current.
• Ensure all client and worker documents and electronic records are accurate and up to date.
• Keep all other operational records current.
• Work closely with the Field Care Supervisor.
• Follow office systems and procedures consistently.
• Support wages preparation and invoice processing.
• Prepare reports and management information when needed.

What the employer offers

• Salary of £23,809.50.
• £100 staff referral reward scheme.
• Sick pay.
• 28 days of annual leave, pro rata.
• Pension scheme.
• Clear opportunities to progress in your career.
• Training and ongoing professional development.
• Supportive working environment, backed by the Ethical Care Charter.

Candidate profile

This opportunity is aimed at someone with care experience who wants to move up into a more जिम्मेदारी-heavy coordination role. It is also suited to applicants who enjoy office-based care administration and client support.

Additional requirements

Applicants must already have the right to work in the UK. A valid UK driving licence and access to their own vehicle are also required.

Working hours

The position is advertised as full time, with 37.5 hours per week.

Additional information

The role is based in Leeds. Training will be provided. A separate benefits heading was listed in the source, but no extra benefits were specified beyond those included above.

Application notes

The source includes an application form with a question about where the applicant heard about the role, an optional CV upload, and a confirmation statement regarding eligibility to work in the UK and possession of a vehicle and driving licence.