Founding Lifecycle Systems Architect

About Redki Technologies

Redki Technologies is developing Africa’s device lifecycle operating system. Through Redki Labs, the company is building a trusted and sustainable ecosystem that lets people and businesses buy, verify, repair, protect, finance, trade in, and upgrade devices from one unified platform. The mission is straightforward: make repair dependable. To do this, Redki is bringing together commerce, diagnostics, certification, insurance, financing, logistics, and AI into a single customer experience.

The Role

Redki is hiring a Founding Lifecycle Systems Architect to design and coordinate the full ecosystem. This is a strategic systems role rather than a conventional software engineering position. The selected person will connect multiple platforms into one operating model that supports every customer, device, repair, certification, insurance, financing, and marketplace flow. Working directly with the founder, this architect will help establish the technical foundation for Redki’s expansion across Africa.

What You Will Build

• Commerce engine
• Workflow and marketplace orchestration
• Device verification, diagnostics, erasure, and trade-in flows
• Customer communication layer
• WhatsApp Business API integrations
• Device protection and embedded insurance
• Buy now, pay later integration
• OpenAI-powered services
• PostgreSQL data architecture
• Analytics and observability systems

Key Responsibilities

Architecture and system design

• Design the end-to-end Redki device lifecycle operating system.
• Set platform-wide architecture principles and standards.
• Define event-driven workflows and clear service boundaries.
• Create scalable API integration approaches.
• Develop integration patterns across commerce, repair, insurance, and financing services.

Workflow orchestration

• Map and document customer journeys for diagnostics, repair, certification, trade-in, buy-back, device protection, device financing, order fulfillment, reverse logistics, and customer support.

Data architecture

• Define the structure for customer lifecycle, device lifecycle, repair lifecycle, order lifecycle, inventory lifecycle, vendor lifecycle, insurance lifecycle, financing lifecycle, and certification lifecycle data.

Platform governance

• Create technical standards for the platform.
• Set observability expectations.
• Establish documentation frameworks.
• Produce architecture decision records.
• Support implementation teams and external vendors.

What Success Looks Like in 90 Days

• Complete a full lifecycle architecture for the platform.
• Deliver a blueprint for system integration.
• Prepare event model and data model documentation.
• Define API standards.
• Launch the first customer-facing workflows.
• Enable the first production-ready Redki service journeys.

Required Experience

• At least 5 years of experience designing complex software systems.
• Strong hands-on experience with Node.js, TypeScript, PostgreSQL, REST APIs, event-driven architecture, marketplace platforms, workflow automation, and cloud infrastructure.

Strong Advantage

• Experience with Medusa.js.
• Background in marketplace platforms.
• Exposure to repair or service operations.
• Experience in InsurTech.
• Experience in FinTech.
• Familiarity with WhatsApp Business API.
• Experience with CPaaS platforms.
• Exposure to AI-driven systems.

Ideal Candidate

The ideal person thinks in systems and can see the entire business process from customer acquisition through service delivery. They should be comfortable designing the technology that connects every part of the operation, enjoy bringing structure to complexity, and thrive in fast-moving startup environments where ownership, speed, and resourcefulness matter. A strong focus on scalability, maintainability, and operational excellence is important.

Why Join Redki

This role offers the chance to help design the foundation of what could become Africa’s leading device lifecycle platform. It is an opportunity to create a system from scratch and influence how technology devices are repaired, certified, protected, financed, and traded across emerging markets.

Application Details

To apply, share your LinkedIn profile, CV or resume, portfolio or GitHub link, examples of systems you have architected, and a short note explaining how you would connect Medusa.js, Mercur.js, Piceasoft, WhatsApp, insurance, and BNPL into one ecosystem.

Subject line: Founding Lifecycle Systems Architect – Redki Technologies

Location: Nairobi, Kenya, with remote-friendly working arrangements.

Company: Redki Technologies

Mission: Trusted, certified, sustainable.