Senior Developer (Field Service)

About the role

Wipro is hiring a Senior Developer focused on Salesforce Field Service in Hyderabad. The position calls for a seasoned Salesforce professional who can design, configure, and support service delivery solutions, with a strong mix of hands-on implementation, development, and stakeholder communication.

Role requirements

The ideal candidate should bring at least 5 years of Salesforce experience, including 3+ years working specifically in Service Cloud/Field Service with at least one complete end-to-end FSL implementation delivered through hands-on configuration. The role demands strong practical knowledge of Field Service concepts such as service territories, resources, scheduling and optimization, work orders and service appointments, skills management, inventory handling, entitlements and warranties, and mobile configuration.

A solid understanding of SLA and entitlement management is important, along with experience in preventive maintenance, warranty and contract alignment, multi-day work orders, crew scheduling, and asset-based service. The role also requires strong Salesforce data modelling capability and the ability to build declarative automation confidently.

Hands-on development experience with Apex, Lightning Web Components, and integration patterns such as platform events and REST APIs is needed. Familiarity with DevOps Center, Git-based workflows, and Agile delivery practices is also expected.

Preferred qualifications include Salesforce Field Service Consultant, Salesforce PD2, Administrator, and App Builder certifications. Exposure to FSL mobile/offline deployments and best practices, along with experience across Sales Cloud, Service Cloud, and Experience Cloud for service journeys, will be an advantage. Knowledge of service analytics and KPI reporting, executive storytelling around operational performance, and prior exposure to MuleSoft or similar middleware are also desirable.

Soft skills

The role calls for executive-level communication skills, the ability to explain complex Field Service topics clearly, and the confidence to justify design choices. Strong analytical thinking, attention to detail, and a collaborative mindset are important, especially for mentoring teammates and promoting best practices.

Eligibility

Any graduate can apply.

About Wipro

Wipro is a global IT, consulting, and outsourcing organization with a workforce of more than 170,000 people operating across 175+ cities in 6 continents. The company supports clients through deep technology expertise, a broad service portfolio, and a business model aligned to industries. It is also known for its focus on innovation and sustainability, and for helping organizations adapt, modernize, and expand into new markets.

Important notice

Wipro states that it never asks candidates for any cash deposit or payment to secure employment. Any such request should be treated as fraudulent, and all genuine communication from Wipro includes a clear warning against paying money for a job offer.

Preferred candidate profile

The employer has listed a preferred candidate profile section, but no additional details were provided beyond the role expectations above.