Store Manager

About the company

The Warehouse Group is a major retail employer in New Zealand with a workforce of more than 10,000 people. The business focuses on helping customers improve everyday life while supporting local communities and promoting sustainability.

The company has contributed $4.1 million to New Zealand charities in the previous year and aims to run all operations on solar power by 2026. Its approach combines customer value, community impact, and long-term environmental responsibility.

It also places strong emphasis on collaboration, innovation, and adaptability to stay responsive to customer needs and market changes.

About the role

This opportunity is for an energetic Store Manager to take ownership of store performance and help create a high-performing retail environment. The role suits someone who enjoys leading a team, building a positive sales culture, and driving both customer experience and commercial results.

Success in this position goes beyond targets. You will be expected to support, coach, and develop your team so they can perform at their best. Strong relationships with staff, customers, and other stakeholders are important, along with a clear understanding of what drives store activity and profitability.

The role also requires agility and the ability to respond quickly in a fast-moving retail setting.

Responsibilities

• Lead the store team and create an environment that supports strong performance.
• Coach and develop team members so they can grow and contribute effectively.
• Build a positive sales culture through ongoing learning and development.
• Strengthen relationships with customers, staff, and key stakeholders.
• Oversee store operations and ensure the business runs smoothly.
• Interpret plans and put them into action with confidence.
• Adapt quickly to changes and help drive improvement across the store.

Requirements

• Substantial management experience, ideally gained in a retail setting.
• Strong capability across all areas of store operations.
• Excellent communication skills with the ability to lead and engage others.
• Ability to influence sales through effective team interaction and customer engagement.
• Confidence to understand plans and execute them well.
• Resilience, flexibility, and a willingness to lead change.

Additional information

The company offers a competitive salary, staff discounts across all brands, and paid leave options including birthday leave, volunteering leave, and lifestyle leave for extra personal time, family time, or passion projects.

Employees also receive ongoing training, development, and opportunities for career progression.

The employer highlights that store managers are highly valued and rewarded as part of the wider team.