Administrative Assistant

About the Company

Pickle is a business enablement service that supplies embedded, human-led support across the back-office functions that help growing companies stay on track. Its work spans executive assistance, administration, customer support, operations, bookkeeping, and HR.

The company is not a recruitment firm, consultancy, or software platform. It operates in the space between these models, focusing on practical support where real operational work needs to be done.

Pickle works directly with founder-led and operator-led businesses when they need additional capacity, better structure, or hands-on help beyond what they currently have. Team members become part of the client’s business and own their work with real judgement, not just task completion.

Working Style

The team values independence, accountability, and a people-first approach with clients, candidates, and colleagues. Growth is not pursued at the expense of quality, and people are not treated as disposable resources.

Pickle is a small but expanding team building a company it genuinely believes in, and it is looking for people who want to contribute to that journey.

Values

The company prioritises strong work, straightforward relationships, and doing things properly. Technology and AI are used thoughtfully, but never as a replacement for the human judgement that makes the difference. The culture leans toward calm over chaos, clarity over comfort, and ownership over excuses.

About the Client

The client is a growing joinery business that needs remote administrative help to manage the increased day-to-day workload that comes with expansion.

This is a practical, customer-facing support role with around 40 hours of work per month. You will be the first contact for customers by phone and email, and you will keep quotes, invoices, and scheduling organised so nothing falls behind.

Key Responsibilities

• Monitor and manage the inbox, including incoming messages and general email handling
• Answer customer calls and respond to enquiries in a professional manner
• Arrange appointments and maintain scheduling
• Create and send customer quotes
• Prepare and issue invoices
• Provide wider administrative support as the business continues to grow

Requirements

• Must be based in the United Kingdom and have English as a first language
• Prior experience in small-business administration, ideally supporting trade, construction, or service-based companies with varied, practical work
• Confidence in speaking with customers over the phone in a clear, professional way
• Ability to produce quotes and invoices accurately and promptly without needing repeated follow-up
• Strong organisation skills, reliability, and a genuine sense of ownership across a mixed workload

Benefits

• Varied, hands-on work at the heart of a growing business
• Direct and visible impact on day-to-day operations
• Flexible remote working within GMT hours
• 40 hours of work per month

Additional Information

This is a UK remote contract role. The position is customer-facing and requires someone who can manage both administrative tasks and day-to-day communication with clients. The work is part-time in volume, at approximately 40 hours per month.