Administrator

Role Overview

Rosewood Lifecare, a 64-bed care home in North Linwood, Christchurch, is seeking a personable and highly organised Administrator to help support the day-to-day running of the home and village. This permanent full-time position is based in Christchurch City, Canterbury, and involves 40 hours per week, Monday to Friday.

Heritage Lifecare is a major aged care provider in New Zealand and the country’s largest dementia care provider. With 42 care homes and 20 villages nationwide, the organisation offers a caring, supportive, and inclusive workplace where people from different cultures and backgrounds are welcomed.

Key Responsibilities

In this varied position, you will assist the Care Home and Village Manager with administration, resident and visitor support, village unit and apartment sales, and recruitment-related tasks. The role calls for someone who can balance customer service, sales coordination, and office support while helping create a warm and professional environment for residents, families, and staff.

What You Will Be Doing

• Greeting visitors and handling front-of-house enquiries in a professional manner.
• Responding to phone calls and general questions from residents, families, and other contacts.
• Supporting prospective residents through the sales journey for village units and apartments.
• Preparing, organising, and processing documentation and paperwork.
• Helping with staff recruitment administration and related coordination.
• Assisting with general office and administrative duties to keep daily operations running smoothly.

Skills and Experience

The ideal applicant will be comfortable working in a busy environment, able to build strong working relationships, and confident handling both administration and sales-related tasks. A caring attitude, strong communication, and the ability to juggle multiple priorities are essential.

Additional Information

This role is open as a full-time permanent position. Applications close on 19 Jul 2026, although the employer may begin reviewing applications and interviewing candidates before that date.

Applicants must have the legal right to work in New Zealand. Visa sponsorship is not guaranteed and may not be available for this position.

Heritage Lifecare values diversity and inclusion and operates in line with Te Tiriti o Waitangi principles.

File reference: administrator-(14)-(1).pdf

About Heritage Lifecare

Heritage Lifecare is one of New Zealand’s leading aged care organisations, with a strong focus on dementia care. The company is expanding rapidly and is proud of its whānau-style culture, where teamwork, compassion, and support are central to how it operates.