Business Controller - Star Ops & Performance

About the company

DB Breweries and Star Hospitality are part of the global HEINEKEN group, one of the world’s largest brewers with operations in more than 70 countries. In New Zealand, the business combines well-known beverage brands with the country’s largest hospitality group to create memorable experiences for guests across breweries, bars, and venues nationwide.

The organisation is guided by four values: passion for consumers and customers, care for people and the planet, enjoyment of life, and courage to dream and lead innovation.

Benefits and culture

The company offers a supportive and inclusive workplace along with a strong benefits package, including:

• Free health, life, and income protection cover.
• Employer KiwiSaver contribution of 5%.
• Monthly entitlement to beer, cider, RTDs, or alcohol-free drinks.
• Staff discount at Star Hospitality venues.
• An extra paid day off each year under the Enjoyment of Life leave policy.
• Enhanced parental leave support.
• Free and confidential counselling services.
• Digital will services, feminine hygiene products, and retail discounts.
• Commitment to fair pay initiatives through Mind the Gap and the Pacific Pay Gap Inquiry.

Role overview

This permanent, full-time position is based in Auckland and focuses on commercial finance support for Star Hospitality operations. The role partners with leaders across the hospitality business to improve venue performance, strengthen profitability, and guide better commercial decisions through financial insight and analysis.

Reporting to the Business Control Manager – Star Hospitality, the position plays an important part in shaping operational outcomes, spotting improvement opportunities, and building stronger financial capability within the wider team.

Key responsibilities

• Prepare financial analysis and reporting for labour, overheads, controllable costs, and venue-level profitability.
• Work closely with operational leaders to provide insights that support commercial and operational decisions.
• Run cost performance reviews and highlight opportunities to lift efficiency and profitability.
• Assist with budgeting, forecasting, and strategic planning activities.
• Review performance at venue level and suggest practical actions to improve results.
• Develop trusted relationships with venue managers and operational leaders to improve financial awareness across the business.
• Contribute to governance, risk management, and financial control activities.
• Support improvement projects, business case development, and cost optimisation initiatives.

Required experience and qualifications

• A degree in Finance, Accounting, Economics, or a similar field is required; CA or CPA qualification would be a strong advantage.
• At least 5 years of experience in commercial finance, FP&A, business partnering, cost control, or hospitality/retail finance.
• Strong capability in analysis and financial modelling, with the ability to translate data into useful business recommendations.
• Experience working with operational stakeholders and helping influence business decisions.
• Clear communication and strong relationship-building abilities.
• Advanced Excel skills, plus experience using SAP, Power BI, or comparable reporting tools.

Additional information

This is a permanent full-time opportunity in Auckland. Applications from recruitment agencies are not being accepted for this vacancy.

If you want to help improve the performance of one of New Zealand’s leading hospitality businesses, this role could be a strong fit.