Category Manager

Role overview

We are hiring a Category Manager to support the expansion of tMart, a cloud grocery store concept focused on 30-minute grocery delivery at hypermarket-level prices. tMart has scaled across Kuwait, the UAE, Qatar, Jordan, Bahrain, Egypt, Oman, and Iraq.

The role sits within Talabat, which is part of Delivery Hero Group, a global local-delivery platform operating in about 65 countries. Delivery Hero is headquartered in Berlin, Germany, has been listed on the Frankfurt Stock Exchange since 2017, and is included in the MDAX index.

What you will handle

• Take full responsibility for category management, including assortment, pricing, promotions, and supply.
• Track commercial performance for the assigned categories and departments across sales, gross margin, profit and loss, and alignment with the company’s broader commercial direction.
• Make sure the commercial plan and strategic rules are implemented correctly, including category planning and pricing approach.
• Contribute to operational setup by providing inputs on team workflows, adjacencies, tools, templates, fixtures, and similar needs.
• Work through issues with local suppliers and help resolve them effectively.
• Build and maintain the local assortment while also integrating the core assortment for the relevant departments/categories.
• Support regional teams with product and quantity requirements for international and regional contracts.
• Identify and select local suppliers, then negotiate and purchase in line with expected demand and commercial standards such as cost price, discounts, rebates, and payment terms.
• Set item prices according to pricing guidance and recommended prices for private-label and imported products.
• Collect market pricing data and conduct price audits for the country.
• Spot local promotional products, price each item, and share forecasting and replenishment inputs as needed.
• Develop the country promotion calendar and ensure every promotional activity is executed properly.
• Review promotional performance and suggest improvements based on consumer preferences, local competitors, and market trends.

Requirements

• At least 5 years of progressive experience managing multiple product categories, ideally gained in large FMCG retail environments and in an international setting.
• Proven experience building teams and leading cross-functional projects at scale.
• Strong ability to work in a structured, highly organized way, with excellent prioritization and a solution-focused mindset.
• Comfort with doing whatever is needed to keep the project moving, including hands-on support in the warehouse or taking customer calls when staffing is short.
• Ability to engage with senior executives and manage expectations across multiple stakeholders.
• Strong analytical and communication capabilities, with a hands-on approach to using different tools.
• Good interpersonal and cross-cultural skills, with the ability to motivate teams and stakeholders around a shared goal.
• Fluency in English is required; Arabic is a strong advantage.

Additional information

The role is expected to be highly hands-on, and no task should be considered too small if it helps deliver the customer promise. Candidates should be comfortable operating in a fast-moving environment and adapting to changing needs.