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Shangri-La Group

Coordinator, Operation Services (Attractions)

Shangri-La Group

Singapore முழு நேரம்

முதல் ஆளாக விண்ணப்பிக்கவும்

அனுபவம்
ஏதேனும்
சம்பளம்
காலியிடங்கள்
1
பதிவுசெய்யப்பட்டது
2 மணி நேரம் முன்
Work mode
அலுவலகத்தில்
Eligibility
Candidates who are customer-oriented, proactive, detail-focused, and comfortable working in a shift-based operational environment are suitable for this role.
Resume
Required to apply

Where you'll work

பணி விளக்கம்

About the Role

The Palawan @ Sentosa, located at Palawan Beach on Sentosa Island, is Shangri-La Group’s first independent lifestyle and entertainment destination. It extends the brand’s hospitality beyond hotels and combines beachside leisure, food and beverage experiences, and family-focused attractions in one vibrant setting.

This destination includes experiences such as electric go-kart racing, beach mini golf, and both family-friendly and adults-only beach club concepts. The team is focused on creating memorable guest moments every day.

The organization is seeking a Coordinator, Operation Services (Attractions) to support operations at The Palawan @ Sentosa.

What You Will Do

  • Support safe and enjoyable guest participation across the attractions by actively monitoring activities and assisting visitors.
  • Handle ticketing and retail transactions with accuracy to help maintain smooth guest movement and reliable sales operations.
  • Answer guest and visitor questions quickly and professionally, resolving concerns and sharing the information they need.
  • Maintain and reinforce service standards so that guest experiences remain consistent and high in quality.
  • Work with colleagues from other departments to coordinate service delivery and meet operational requirements.
  • Work across rotating shifts to ensure support is available throughout the attraction’s operating hours.

What We’re Looking For

  • A guest-first mindset with a genuine interest in engaging positively with visitors.
  • Confidence in spotting operational issues early and taking initiative to address them.
  • Creativity, care, and strong attention to detail when delivering service and solving problems.
  • The ability to communicate well, act diplomatically, and build strong working relationships with both guests and teammates.

Work Environment

This is a full-time, on-site position based in Singapore at The Palawan @ Sentosa.

Additional Information

The role requires shift-based work to support continuous operations during opening hours.

பதில் வேண்டுமென்றால் இதை அப்படியே விட்டுவிடுங்கள் — நாங்கள் இதை வேறு எதற்கும் பயன்படுத்த மாட்டோம்.

உலாவ கிளிக் செய்யவும்இழுத்து விடுதல், அல்லது பசை ஒரு ஸ்கிரீன்ஷாட்

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