Store Manager

About the company

The Warehouse Group is a large retail organisation with more than 10,000 team members. Its purpose is to help customers live better while supporting communities across New Zealand. The business places strong emphasis on social responsibility and environmental sustainability, including raising $4.1 million for New Zealand charities last year and working toward moving all operations to solar power by 2026.

The company also values innovation, collaboration and the ability to adapt quickly to changing customer and market needs. This role sits within a business that aims to combine commercial performance with a positive community impact.

Role overview

We are seeking an energetic Store Manager to lead the store with drive, resilience and a hands-on approach. The right person will be focused not only on results, but also on building a strong team culture and helping others perform at their best.

This position calls for a confident communicator who enjoys coaching people, strengthening relationships and creating a positive sales environment. A good understanding of store performance, activity and profitability is important, along with the ability to stay agile in a fast-moving retail setting.

Key responsibilities

• Lead the store team and create a high-performing, positive sales culture.
• Coach, develop and support team members so they can grow and succeed.
• Build strong working relationships with staff, customers and key stakeholders.
• Oversee day-to-day store operations and ensure all areas are managed effectively.
• Drive customer engagement, sales performance and store profitability.
• Interpret plans and turn them into practical action for the team.
• Respond quickly to change and keep the store moving in a fast-paced environment.

Requirements

• Substantial management experience, preferably gained in a retail environment.
• Strong capability across all areas of store operations.
• Excellent communication skills with the ability to lead, influence and engage a team.
• Confidence in understanding plans and carrying them through to execution.
• Resilience, adaptability and the willingness to help drive change.

What the employer offers

• A competitive salary package.
• Discounts across all of the company's brands.
• Leave options for your birthday, volunteering and additional lifestyle time if needed.
• Ongoing training, development and opportunities for career growth.
• Other employee benefits associated with being part of the wider group.

Additional information

This role is based in Kaikohe, Northland, New Zealand and is a full-time, on-site position. The employer highlights a strong people-focused culture and encourages applicants who want to contribute to both business success and broader community outcomes.