Assistant Branch Manager

Company overview

Kotak Mahindra Bank is part of a major Indian financial services group with a broad presence across banking and related financial products. Its network spans branches and franchisees throughout India, along with overseas offices in several international locations.

Role overview

The bank is seeking a proactive and detail-focused Assistant Branch Manager to take charge of everyday branch functioning. The position calls for someone who can keep operations running smoothly, uphold compliance standards, and support a high-quality customer experience.

Key responsibilities

• Supervise routine branch activities to ensure the office runs efficiently and without disruption.
• Maintain full compliance with internal policies, audit expectations, and applicable regulatory guidelines.
• Review and approve system entries related to customer transactions and service requests, including SO, SDO, and RO.
• Oversee the branch lobby and manage customer flow and queue handling to improve service delivery.
• Manage cash-related activities, including foreign exchange and travellers cheques, within approved limits.
• Respond to and resolve customer issues within the defined turnaround timelines.
• Ensure all account-opening documents sent to CPC/RPC meet AML and KYC requirements.

Eligibility

This opportunity is open to any graduate candidate.

Additional information

The source did not specify the number of openings, compensation, joining timeline, or any additional perks and benefits.