Client Support Coordinator

About the Role

This is a flexible, remote, part-time opportunity designed for experienced professionals who want a structured way to work without sacrificing personal commitments. The position is built for someone who is already established in their career and can bring existing skills into a coordinated, people-oriented support environment.

You will work within defined systems, using digital tools and clear processes, while having the freedom to plan your hours around your own schedule. This is not an entry-level or technical position.

About Brightside Collective

Brightside Collective works alongside a long-running global organisation focused on professional and personal development. With operations in more than 100 countries, the organisation offers guided online programs and live events aimed at helping people build clarity, direction, and capability.

What You’ll Be Doing

• Handling communication with people who have shown interest in structured programs
• Replying to enquiries by following set guidelines and prepared templates
• Managing follow-up actions and next steps through straightforward digital systems
• Keeping interaction records accurate, organised, and up to date
• Working through defined workflows and daily task priorities
• Taking part in continued professional development

Who This Role Suits

• People with previous experience in administration, coordination, client support, or a similar field
• Professionals who can work on their own without close oversight
• Strong communicators who are comfortable speaking with different types of people
• Individuals who are dependable, methodical, and consistent
• Applicants who appreciate structure but want flexibility in managing their time
• Candidates with real-world work and life experience; this opportunity is not intended for recent graduates or those just starting out

Key Details

The role requires around 10–15 hours each week. It is remote, and applicants must be located in Australia or New Zealand. Scheduling is flexible, but work is completed within a structured process. Performance is linked to output and results rather than a salaried arrangement. Onboarding and ongoing development are included.

Important Notes

Ongoing weekly involvement is expected, so this role is not appropriate for people seeking short-term, project-based, or temporary work. It is not a salaried position and is best suited to someone looking for flexibility, independence, and a longer-term professional path.

Next Step

If your background matches the responsibilities and expectations described here, you are encouraged to apply.