Creative Operations Manager

About the Company

Stio is an omni-channel mountain lifestyle brand that creates apparel, footwear, and accessories designed to be functional, beautiful, and innovative. Headquartered in Jackson, Wyoming, the company takes inspiration from the Teton Range and brings its products to customers through its website, catalog, B2B channels, and Mountain Studio retail stores.

The brand is committed to responsible business practices and environmental stewardship, including support for conservation-focused organizations, a preference for sustainable materials where possible, use of Bluesign-approved textiles when available, supply chain audits, and responsible workplace operations. Stio also emphasizes inclusion and access for people of all races, genders, beliefs, backgrounds, and abilities.

Role Overview

The Creative Operations Manager serves as the operational backbone of the creative team, ensuring that work moves smoothly, efficiently, and on schedule. This person will own the systems, workflows, and processes that allow the creative function to operate at a high level across seasons, channels, and workstreams.

Reporting to the Associate Creative Director, this role works closely with Brand, Performance, E-commerce, Retail, and Product teams to oversee the creative project pipeline, manage asset and resource workflows, and keep the growing creative library organized, searchable, and ready for use across channels.

Project and Traffic Management

• Oversee the creative team’s complete project flow, from initial intake and briefing through final delivery.
• Create and maintain detailed workback schedules for seasonal campaigns, product launches, channel-specific executions, and ongoing creative needs.
• Act as the main coordination contact between the creative team and cross-functional partners such as Brand Marketing, Digital, E-commerce, Retail, and Product.
• Run project kickoffs, weekly status meetings, and milestone reviews with clear agendas and actionable next steps.
• Monitor project progress, team capacity, and critical deadlines, and raise issues early so blockers can be resolved quickly.
• Work with the go-to-market team so creative production timelines align with seasonal launch milestones.

Processes and Operations

• Own, maintain, and improve the team’s workflow systems, including Asana structure, intake processes, and operating cadences.
• Set and uphold consistent brief standards so requests are clear and complete before work begins, helping reduce unnecessary revision cycles.
• Lead creative capacity planning by balancing workload, setting realistic expectations, and protecting team bandwidth.
• Spot inefficiencies in existing processes and introduce more structured, consistent ways of working.
• Encourage adoption of AI tools to streamline production, automate repetitive work, and improve output quality.

Asset and Resource Management

• Manage the company’s digital asset management platform, including organization, taxonomy, standards, and adoption by the team.
• Define and enforce DAM governance practices such as naming rules, metadata standards, folder structure, and asset lifecycle management.
• Make sure seasonal assets are properly organized, tagged, and available to internal stakeholders and channel teams on time.
• Coordinate with freelancers, photographers, and external creative vendors on contracts, timelines, and deliverables.
• Review and process vendor and freelancer invoices accurately and promptly in coordination with the Associate Creative Director and other stakeholders.

Strategic Support

• Partner with the Associate Creative Director on seasonal planning, resource allocation, and broader team capacity strategy.
• Contribute to project retrospectives and lessons-learned discussions, turning insights into better processes.
• Use metrics such as on-time delivery, revision volume, and team throughput to support continuous improvement.
• Help onboard new creative team members and partners into the company’s tools, workflows, and operating standards.

Required Experience and Qualifications

• At least 3 years of experience managing creative or marketing workflows, ideally in an in-house creative, brand, or agency environment.
• Demonstrated ability to design and manage project management systems rather than simply use existing ones.
• Strong working knowledge of Asana or a comparable platform, including building project structures, templates, and workflows from scratch.
• Practical experience with a digital asset management platform; Bynder experience is strongly preferred.
• Comfort using AI tools and a proactive interest in improving creative operations through automation and experimentation.
• Strong brief-writing judgment, with the ability to improve clarity and push back when requirements are incomplete.
• Clear communication skills and the ability to convert strategy into process and process into action across creative and non-creative teams.
• Excellent organization, a solutions-first mindset, and composure under pressure.
• Ability to hold teams accountable without micromanaging and keep work moving across different personality types.
• Experience with consumer-facing brands in apparel, outdoor, lifestyle, or similar categories is preferred.
• Genuine connection to mountain lifestyle and alignment with the brand’s mission, vision, and values.

Additional Information

This role requires the ability to remain in a stationary position for approximately 75% of the workday.

Benefits and Perks

• Medical, dental, and vision coverage
• Company-paid long-term disability
• Employee assistance program
• 401(k) plan with employer match
• Generous paid time off
• Gear testing, perks, and other employee benefits

Compensation

The base salary for this position is $65,000 to $75,000 per year. Total compensation may also include incentives and benefits. Final pay will depend on experience, skills, and qualifications, and it would not be typical to start at the top of the range.

Equal Opportunity

The employer is an equal opportunity organization and welcomes qualified applicants of all backgrounds, including minorities, BIPOC, LGBTQ+ individuals, veterans, and people with disabilities.

Employment Terms

This position is a full-time onsite role based in Denver, Colorado. The posting notes that the job description may be updated, and responsibilities or requirements may change as needed.