ఆర్
Customer Support Specialist
Mumbai, Maharashtra, India · పూర్తి సమయం
దరఖాస్తు చేసుకునే వారిలో మొదటి వ్యక్తిగా ఉండండి
- అనుభవం
- ఏదైనా
- జీతం
- INR 360,000 – INR 660,000 / year
- ఖాళీలు
- 1
- పోస్ట్ చేయబడింది
- 2 గంటల క్రితం
- Work mode
- కార్యాలయంలో
- Resume
- Required to apply
Where you'll work
ఉద్యోగ వివరణ
Role overview
This position is for a Customer Support Executive working with SafeGold. The role is centered on helping customers across multiple communication channels and ensuring their issues are fully resolved.
What you will do
- Respond to customer questions and concerns through chat, email, and phone.
- Track each case through to resolution and make sure no issue is left open.
- Work with internal teams whenever cross-functional support is needed.
What the role calls for
- Strong communication ability in both English and Hindi.
- Prior familiarity with CRM tools is an advantage.
Perks and benefits
Health insurance, annual bonus, and provident fund are included.