Front Line Officer - PF Trust Management & Operations

Job purposeThis position owns the complete administration of the Provident Fund Trust, with responsibility for statutory compliance, smooth fund handling, timely reporting, and overall trust governance. The role also serves as a key link between employees, trustees, regulatory bodies, and internal teams.Role contextThe PF Trust for Jayashree Textiles (JST) and the Insulators business is managed jointly by one resource. Because JST has a significant share of the trust membership, the role demands strong legal awareness, process discipline, and flawless execution to support a positive employee experience.Major challengesHigh member volumeOffline trust operationsFrequent changes in the legal environment requiring continuous updates to rules and practicesTrust governance and complianceFollow PF Trust rules, the trust deed, bylaws, and all requirements under the Employees’ Provident Funds & Miscellaneous Provisions Act, 1952, along with the relevant EPF and EPS schemes.Handle the statutory responsibilities applicable to exempted PF trusts.Submit trust returns, statutory filings, and mandatory disclosures within due dates.Work with EPFO, auditors, and other stakeholders for inspections, approvals, and regulatory coordination.Ensure investment activity remains within EPFO and Ministry of Finance guidelines.Keep trust records current, including documentation, deed amendments, and board resolutions.PF trust operations and member settlementsManage member account activities end to end.Record contributions correctly and post them accurately.Calculate interest with precision.Process withdrawals, transfers, and pension-related claims.Ensure employee settlements are completed on time for withdrawals, transfers, and related benefits.Reconcile member balances against trust books regularly.Fund management and investmentsPlace investments in line with EPFO-prescribed investment norms.Coordinate investment execution with fund managers, banks, and financial institutions.Track portfolio performance, interest rates, returns, and compliance with approved asset allocation limits.Prepare reports on investment performance and returns.Coordinate investment decisions with the Grasim CFD team.Accounting and financial reportingMaintain PF Trust books in accordance with applicable accounting standards.Prepare and complete the PF Trust balance sheet and profit and loss statement.Ensure records are accurate, complete, and updated on time.Support internal and statutory audit activity each year.Prepare periodic MIS reports and share updates with trustees and management.Manage annual interest declaration and credit the interest to member accounts.Loan and advance managementExamine and approve PF advances and loans while ensuring policy compliance and recoverability.Track recoveries and analyse ageing of outstanding loans.Use system-based monitoring and control checks for loan administration.Banking and reconciliationOversee all banking transactions of the trust.Complete bank reconciliations and fund tracking in a timely manner.Maintain liquidity levels needed for settlements and investment actions.Stakeholder managementServe as the main contact for employee PF queries, including withdrawals, balances, and other member-service issues.Interact with trustees and board members as needed.Coordinate with auditors, bankers, and regulatory authorities.Partner with internal teams such as HR and Payroll.Arrange PF Trust meetings and document the minutes.Handle escalations and member issues effectively.Audit, risk management, and regulatory interfaceKeep the trust prepared for internal audits, statutory audits, and annual EPFO inspections.Maintain records, reconciliations, and supporting documentation for audit readiness.Manage internal, statutory, and EPFO (RPFC) audits from start to closure.Resolve audit findings and observations within timelines.Act as the main interface with RPFC and EPFO officials.Identify operational, financial, compliance, and investment risks in PF trust work.Recommend and implement mitigation actions.Strengthen controls through checks, maker-checker procedures, and strong audit trails.Protect data quality and preserve proper audit evidence.Systems and process improvementAdopt best practices in trust governance and fund management.Support implementation and stabilization of PF software systems.Promote automation in accounting, member records, and reporting.Reinforce internal controls and standard operating procedures.Bring consistency to processes and reporting formats.Education and experiencePreferred qualifications include an MBA in HR or Finance, CA, CMA, or a Commerce degree. The role calls for 5 to 10+ years of experience in PF trust management, payroll, or statutory compliance.Functional knowledge and skillsStrong understanding of PF laws, EPFO directions, and trust regulationsWorking knowledge of PF accounting, investment rules, and compliance requirementsAbility to use Excel, HRMS platforms, and PF trust softwareStrong analytical and financial interpretation skillsHigh attention to detail and a governance-oriented mindsetEffective communication and stakeholder handling skillsKey performance outcomesFull statutory compliance with no penaltiesPrompt settlement of PF claimsAccurate accounting and timely audit completionStrong investment outcomes within regulatory limitsHigh employee satisfaction with PF servicesPreferred exposurePF Trust managementPF accountingPF software administration