Hire Controller

About the role

Speedy is one of the UK’s foremost hire specialists, offering a broad mix of tools, specialist equipment, plant, and support services for jobs of every kind. This Hire Controller position is based in the Manchester depot and sits at the heart of day-to-day operations, combining customer service, sales support, and coordination work.

The role is centred on managing the full hire journey, from order placement through to delivery and collection. You will work closely with teams across the depot to make sure customers receive the right equipment on time and leave with a positive service experience.

This is a desk-based position with regular contact across internal teams, including stock staff, drivers, and engineers, to minimise delays and keep equipment flowing efficiently to customers.

Working pattern

Monday to Friday, 07:30 to 17:00, with a 42-hour working week.

What you'll do

• Coordinate the end-to-end hire process from order receipt through delivery and collection.
• Work alongside depot colleagues to ensure customer requirements are met quickly and accurately.
• Maintain regular communication with stock teams, drivers, and engineers to reduce delays.
• Support sales and customer service activity from the depot floor and office base.
• Build effective working relationships to help deliver a smooth and reliable customer experience.
• Contribute to the wider team’s ability to support the business unit’s ESG strategy, Decade to Deliver.

What we’re looking for

• Excellent organisational ability.
• Strong verbal and written communication skills.
• Flexibility and willingness to adapt.
• A positive attitude toward learning and professional development.
• A full driving licence.
• Previous experience in the hire sector or in a comparable sales or operational role.
• Ability to support the team in delivering the ESG Strategy – Decade to Deliver.

Benefits and support

• 26 days of annual leave, plus bank holidays.
• Life assurance cover.
• Pension scheme.
• Canteen facilities.
• 95% discount across the Speedy brand.
• Training, development, and progression opportunities.
• Voluntary Health Cash Plan.
• My Staff Shop discounts and offers from a range of suppliers.
• Green Commute Initiative cycling scheme.
• Employee Assistance Program offering free, confidential support and counselling for wellbeing, divorce, legal matters, and financial management.

Additional information

Speedy promotes a strong work-life balance approach and may offer flexible arrangements, including flexible start and finish times, shorter days, term-time hours, hybrid working, and job share options, depending on the role and business needs.

The company also provides a Career Line of Sight to help employees understand progression routes and future growth opportunities within the Speedy Group.

Some roles in the Speedy Group UK&I may require a DBS check, credit check, or security clearance.

This employer is committed to equal opportunities and welcomes applicants from all backgrounds. Hiring decisions are made without regard to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.

Applicants must have proof of the right to work in the UK by the start date of employment.

The organisation may close this vacancy earlier than expected if a high volume of applications is received.

The company’s ESG governance policies are available through its published governance resources.