Inside Sales Associate

TITLE: Inside Sales Associate

DESCRIPTION:

About the role

This position is for an Inside Sales Associate based in Bangalore at MediBuddy, a digital healthcare platform focused on making medical services easy to access for individuals and corporate users. The role is centered on phone-based customer engagement, lead generation, and sales conversion.

Key responsibilities

• Reach out to roughly 100 customers each day by phone, specifically users who have already downloaded the MediBuddy app.
• Stay connected with interested customers, nurture them through follow-ups, and convert those conversations into qualified leads.
• Guide customer preference by using an approved talk track and sharing relevant information about specialties and services.
• Ensure every interaction follows the defined process, quality standards, and operating procedures.
• Act quickly to resolve customer concerns and complaints so satisfaction levels remain high.
• Work toward both sales goals and daily talk-time targets.

Compensation and work schedule

The role offers a fixed annual pay of INR 4.5 LPA, along with performance-based incentives of up to INR 2.5 LPA, depending on target achievement. The work schedule follows a 6-day week with rotational weekly offs.

Who should apply

Candidates must have at least 1 year of work experience. The preferred background includes inside sales, telesales, outbound sales, or voice-based customer support.

Education and profile requirements

Any graduate can apply.

Applicants should have strong communication skills in English and Hindi.

Good interpersonal ability, negotiation skills, and a strong customer-handling approach are important.

The role suits highly motivated, target-oriented professionals with a proven sales track record.

Team collaboration, relationship management, and the ability to accept feedback are also expected.

Working knowledge of MS Office is required.

Additional details

There are 10 openings for this role. The expected joining date is immediate. The application deadline is 2026-06-29 23:59:59.

About MediBuddy

MediBuddy is a large on-demand digital healthcare platform in India that enables people to access a wide range of medical services anytime. It supports doctor consultations, medicine ordering, lab test bookings, wellness services, preventive care, fitness support, and hospitalization services through a broad network of healthcare providers. The platform also works with corporate clients to help employees access healthcare benefits.