Management Trainee (BOH)

Role overview

This position reports to the Outlet Chef or Restaurant Manager and supports the day-to-day running of kitchen and service activities across the outlet. The role is designed for someone who wants structured development and a clear pathway to higher responsibilities such as Assistant Outlet Chef, Outlet Chef, and Outlet Manager through a formal training plan.

Responsibilities

• Support the outlet leader in keeping kitchen and front-of-house operations running efficiently.
• Prepare ingredients, cook food, and maintain cleanliness of kitchen equipment and work areas.
• Deliver food quality that meets customer expectations.
• Help plan staff rosters and take part in food preparation and cooking.
• Assist with weekly food ordering requirements.
• Reduce waste during food preparation and production.
• Take part in people-related decisions where required, including hiring, discipline, termination, performance reviews, and rewards.
• Collect and act on feedback from customers and staff to improve outlet operations.
• Track outlet spending, keep costs within budget, and flag any variances or adjustments to the Area Manager.
• Plan daily service crew schedules, ensure adequate manpower, and organize workstations efficiently.
• Oversee outlet operations and step in to serve customers when needed.
• Manage cashiering duties, balance the cash register, and bank in daily cash takings.
• Oversee cash movement and process petty cash expenses.
• Handle customer complaints and maintain positive customer relations.
• Carry out any additional duties assigned by management.

Requirements

• A degree in any discipline is required.
• Prior experience in a kitchen setting will be an advantage.
• Exposure to Italian cuisine is preferred.
• Open to feedback and committed to continuous improvement.
• Demonstrates maturity and strong leadership qualities.
• Able to guide, train, motivate, and manage team members.
• Must be willing to work outside standard office hours when necessary.
• Must be willing to work at other outlets when required.

Additional information

The role involves both operational and administrative responsibilities, including budgeting, staff coordination, customer handling, and cash management. It is suitable for someone aiming to grow into outlet leadership roles within a structured career path.