ఉద్యోగ వివరణ

Position overview

The Ministry of Agriculture and Fisheries, Jamaica is seeking a Network Administrator to join the Information and Communications Technology (ICT) Branch. Reporting to the Manager, ICT Infrastructure, this role focuses on keeping the organisation’s computing and network environment secure, dependable, and efficient so staff can work effectively across the Ministry.

What you will do

Contribute to the unit’s corporate, operational, budget, and individual work planning.
Uphold service standards and customer service practices.
Attend meetings, carry out assigned directives, and represent the unit where required.
Prepare and submit reports.
Support day-to-day IT operations so systems respond well, especially during busy periods, and downtime stays within acceptable limits.
Troubleshoot and resolve difficult server hardware, operating system, and application issues.
Diagnose and fix routine and other system issues within the expected industry timeframe and to user satisfaction.
Install software, patches, and telecommunications-related applications across server platforms.
Handle hardware/software security enquiries and help run ongoing security-awareness efforts for users.
Monitor systems, tune performance parameters, and adjust configurable system files to improve efficiency.
Provide restricted system information to authorised personnel when needed.
Resolve straightforward systems management issues and perform programming tasks that support systems processes, procedures, and tools.
Carry out regular system housekeeping activities.
Review logs and provide findings to the Manager, ICT Infrastructure.
Help establish secure connectivity for services such as email, web browsing, VPN, and FTP.
Assist with backup processes, redundancy measures, virus prevention, and disaster recovery planning to limit risk and shorten recovery time.
Monitor system usage to ensure access to systems and data follows approved rules and that violations are detected and addressed.
Take part in risk analysis and periodic reviews.
Maintain user authorisation records.
Assist with installing servers, computers, and peripherals across the Ministry, its Divisions, and outstation offices.
Inspect office locations and prepare assessment reports on infrastructure needs.
Draft operational procedures for equipment use and for maintaining the operating environment.
Stay informed about new developments in information and security technologies that can strengthen the Ministry’s systems.
Carry out any other related duties assigned from time to time.

Core competencies

Strong verbal and written communication
High standards of customer service and quality focus
Methodical working style
Strong analytical and troubleshooting ability
Good judgment and decision-making
Solid teamwork and collaboration
Ability to take initiative
Results-driven mindset
Leadership capability
Excellent interpersonal skills

Technical strengths required

Working knowledge of local and wide area networking
Understanding of Windows Server environments
Understanding of Exchange Server environments
Knowledge of voice networks and related protocols
Strong grasp of virtualisation protocols and data centre concepts
Familiarity with network protocols and diagnostic tools
Ability to maintain computer hardware and software
Strong knowledge of network maintenance

Qualifications and experience

A bachelor’s degree in Computer Science, ICT, Management Information Systems, Computer Engineering, or a closely related field is required. Additional training in Network Administration will be considered an advantage. Applicants should also have at least two years of practical experience in network and email administration.

Working conditions

The role operates in a fast-moving environment with regular interaction with important stakeholders and deadlines that can be demanding, so the position may involve significant pressure at times. Local travel may also be required for conferences, seminars, and meetings.

Application instructions

Applications, together with a résumé, should be submitted no later than Monday, 29th June, 2026, to the Senior Director, Human Resource Management and Development Division, Ministry of Agriculture, Fisheries and Mining, Hope Gardens, Kingston 6, or by email to [email protected]. Only shortlisted candidates will be contacted.

Network Administrator